Sarah Heidelbach

• Showcased ability to juggle multiple tables simultaneously, ensuring consistent service quality.
• Provided timely service of meals and refreshments, prioritizing customer requirements.
• Utilized POS system to process orders efficiently.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Allocated resources to boost productivity.

• Upheld dining area standards to promote a welcoming atmosphere.
• Managed high-volume service periods with unwavering attention to guest relationships.
• Ensured dining room and work areas remained tidy through regular table resetting.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Showcased ability to juggle multiple tables simultaneously, ensuring consistent service quality.
• Provided timely service of meals and refreshments, prioritizing customer requirements.
• Utilized POS system to process orders efficiently.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Strengthened client connections to drive long-term satisfaction.
• Enhanced customer satisfaction by delivering outstanding service.
• Processed POS transactions with precision, ensuring correct handling of coin, currency, payment cards, and receipts.

• Supported onboarding process for new staff.
• Handled complaints with professionalism to uphold brand reputation.
• Kept dining spaces tidy and well-organized to maintain cleanliness requirements.
• Executed cash transactions accurately, leading to consistent daily financial report balances.