Sarah Hennier
Shawnee,KS
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 12 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Along with, Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
Overview
29
29
years of professional experience
Work History
Receptionist Administrator
Peterson & Associates Law Firm
08.2013 - 06.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
Receptionist
Jay Wolfe Acura
03.2012 - 01.2013
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
Quality Control Inspector
BALL CORPORATION, Advanced Aluminum Technologies
01.2001 - 03.2010
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
QA Inspector/General Warehouse Associate
Coca-Cola
09.1995 - 03.2001
- Followed standard operating procedures for inspections and tests.
- Trained other workers in inspection and testing procedures.
- Monitored product quality at all stages of production process.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Upheld high-quality standards while meeting tight deadlines
- Expedited order processing by efficiently staging completed orders for shipment using forklifts or pallet jacks as needed.
Education
High School Diploma -
Shawnee Mission North High School
Shawnee Mission, KSSkills
- Multi-line phone operation
- Reception Management
- Appointment Setting
- Mail Routing
- Quality Control
- Quality control protocols
- Inspection and Quality Control
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Peterson & Associates Law Firm
08.2013 - 06.2024
Receptionist
Jay Wolfe Acura
03.2012 - 01.2013
Quality Control Inspector
BALL CORPORATION, Advanced Aluminum Technologies
01.2001 - 03.2010
QA Inspector/General Warehouse Associate
Coca-Cola
09.1995 - 03.2001
High School Diploma -
Shawnee Mission North High School
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