Proven expertise in customer service and effective multitasking honed at Sushi Sake, where I excelled in greeting guests, managing reservations, and handling inquiries with patience and empathy. Demonstrated ability to enhance the dining experience, showcasing strong phone etiquette and complaint resolution skills, contributing to a welcoming environment.
Hi, I’m
Sarah Hernandez
Hialeah,FL
Summary
Overview
1
year of professional experience
Work History
Sushi Sake
Take Out/ Hostess
12.2023 - Current
Job overview
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Westland Hialeah High School Hialeah
05.2025
University Overview
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Customer service expertise
- Complaint Handling
Languages
Spanish / English
Elementary
Timeline
Take Out/ Hostess
Sushi Sake
12.2023 - Current
Westland Hialeah High School
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