Sarah Hernandez
Fresno,CA
Summary
Looking for an entry level position within an organization where I can utilize my knowledge and skills to advance my career.
Overview
19
19
years of professional experience
Work History
Training Manager
AM/PM
Fresno
01.2017 - Current
- Answering phones perform end-of-day accounting tasks and overnight receipt collection undergoing on-the-job training, becoming familiar with the role, developing procedures, meeting staff and visiting various company locations
- Greet customers and provide excellent customer service
- Scan items and collect payments
- Process cash, checks and/or credit/debit card payments
- Issue receipts, refunds, change or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure accuracy
- Resolve customer complaints, guide them and provide relevant information
- Bag items properly
- Maintain clean and orderly checkout areas
- Track transactions on balance sheets and report discrepancies
- Cross-sell products and introduce new ones
- Stay up to date with new products and promotions
- Follow all store procedures and safety regulations
- Deal with reasonable complaints/requests with professionalism and patience. Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company related practices.
Health Care Coordinator
PDS
Fresno, CA
07.2024 - 05.2026
- Coordinated patient care services to enhance treatment efficiency and patient satisfaction.
- Checking patient's dental benefits to ensure payments.
- Patient scheduling, triage, and multi phone skills.
- Collaborated with dental assistants in the care of patients.
Housekeeper
01.2011 - 01.2017
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and make sure there are no inadequacies.
- Notify superiors on any damages, deficits and disturbances.
Construction Office Clerk
Gibbs Construction
Fresno, CA
01.2007 - 01.2011
- General office tasks (answering phones, filing, copying, ordering supplies, sorting mail and relaying messages)
- Scheduling (setting up meeting times and locations)
- Communication (preparing and maintaining documentation with subcontractors and composing correspondence)
- Organization (keeping construction documents organized)
Education
No Degree -
FRESNO CITY COLLEGE
01-2020
HIGH SCHOOL DIPLOMA - undefined
FRESNO ADULT
01-2019
No Degree -
Madera High School
01-2006
Skills
- Customer orientated
- Stocking
- Personable
- Motivated team player
- Organizer
- Multitaker
Timeline
Health Care Coordinator
PDS
07.2024 - 05.2026
Training Manager
AM/PM
01.2017 - Current
Housekeeper
01.2011 - 01.2017
Construction Office Clerk
Gibbs Construction
01.2007 - 01.2011
HIGH SCHOOL DIPLOMA - undefined
FRESNO ADULT
No Degree -
FRESNO CITY COLLEGE
No Degree -
Madera High School