Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Hielscher

WESLEY CHAPEL

Summary

Accomplished Head Retail Merchandiser at The Shirt Shop, adept in customer service and merchandising knowledge. Proven track record in fostering teamwork and elevating client satisfaction through innovative design consultations. Skilled in multi-tasking, organizing, and problem-solving with an upbeat and creative approach. Brings fresh perspective and strong commitment to quality and success. Results-oriented retail sales worker with experience in establishing rapport and building long-lasting relationships. Committed to delivering exceptional customer service with a smile while working with families, students and faculty.

Overview

20
20
years of professional experience

Work History

Head Retail Merchandiser

The Shirt Shop
10.2016 - Current
  • Designed interior of entire store from floor to ceiling. From clothing fixtures to paint and decorative decor to lighting. Even responsible for logo design.
  • Facilitated efficient merchandise flow from receiving area to sales floor, minimizing delays in product availability for customers.
  • Created impactful visual presentations that captured consumer interest at first glance.
  • Collaborated with store management to develop merchandising strategies that aligned with company objectives and increased overall store performance.
  • Enhanced customer satisfaction with in-store displays by creating visually appealing presentations.
  • Improved overall store appearance with regular maintenance and window displays during monthly visits while educating retail associates on visual standards.

Stay-at-Home-Parent

Self-Employed
12.2008 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Allowed me to take on freelance design projects and showcase my skills.
  • Ability to volunteer at Lutz Preparatory, heading many PTA events such as The Daddy Daughter Dance and Mother and Son Event.


Interior Design Consultant

Venice Avenue Creamery
08.2016 - 01.2017


  • Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
  • Stayed up-to-date on industry trends and best practices, incorporating innovative techniques into designs.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Researched and stayed current on industry trends to incorporate new products into designs.

Interior Design Project Manager for Dental Office

Van Dyke Dental
09.2016 - 12.2016


  • Improved project efficiency by implementing effective cost control measures throughout the design process.
  • Negotiated contracts with suppliers and contractors, securing favorable terms that benefited both parties involved.
  • Enhanced client satisfaction by managing interior design projects from initiation to completion.
  • Selected furniture, lighting and accessories to enhance design concepts.

Sales Associate

American Signature Furniture
08.2004 - 11.2008
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor Of Mass Communication - Advertising

University of South Florida
Tampa
05.2001

Skills

  • Multi-tasking strength
  • Customer Service
  • Teamwork and Collaboration
  • Outgoing Personality
  • Sales expertise
  • Merchandising knowledge

Timeline

Head Retail Merchandiser

The Shirt Shop
10.2016 - Current

Interior Design Project Manager for Dental Office

Van Dyke Dental
09.2016 - 12.2016

Interior Design Consultant

Venice Avenue Creamery
08.2016 - 01.2017

Stay-at-Home-Parent

Self-Employed
12.2008 - Current

Sales Associate

American Signature Furniture
08.2004 - 11.2008

Bachelor Of Mass Communication - Advertising

University of South Florida

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Sarah Hielscher