Sarah Hill
Fort Collins,CO
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. As well as an organized and dependable candidate successful at managing multiple priorities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server and Bartender
Great Dane Pub And Brewing Company
10.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep the p restaurant compliant with regulations while serving spirits.
- I took in all employment positions, working my way up to server and bartender- Host, Server Assistant, Food Expo, Server, Bartender.
Barista & Assistant Baker
Windsor Breads Bakery And Coffee House
07.2020 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Packaged bagels, muffins and other food items for customer purchase.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Hometown Pharmacy
06.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Gift wrapping for customers upon request
Education
Madison Area Technical College
Madison, WIHigh School Diploma -
DeForest Area High School
De Forest, WI05.2022
Skills
- Sales Expertise
- Guest Relations Management
- High-Volume Dining
- Cocktail Knowledge
- Guest Satisfaction
- Cool Under Pressure
- Beverage Preparation
Certification
- Silver Award, Girl Scouts - Earned in 2017
- Program Aid Training, Girl Scouts - Earned in 2017
- Principal Advisory Group, DeForest Area High School - 2018 to 2022
- Fire Service Certification, FireFighter 1 - Earned in 2021
- Girl Program Advisor, Camp HERO - 2017 to 2022
- Fire Service Certification, FireFighter 2 - Earned in 2021
- Fire Service Certification, Hazardous Materials Operations - Earned in 2021
- CPR Certified, American Red Cross - Earned in 2022
- Leadership Committee Member, Camp HERO - 2022 to Present
Timeline
Server and Bartender
Great Dane Pub And Brewing Company
10.2021 - 08.2023
Barista & Assistant Baker
Windsor Breads Bakery And Coffee House
07.2020 - 08.2021
Sales Associate
Hometown Pharmacy
06.2019 - 06.2020
Madison Area Technical College
High School Diploma -
DeForest Area High School
- Silver Award, Girl Scouts - Earned in 2017
- Program Aid Training, Girl Scouts - Earned in 2017
- Principal Advisory Group, DeForest Area High School - 2018 to 2022
- Fire Service Certification, FireFighter 1 - Earned in 2021
- Girl Program Advisor, Camp HERO - 2017 to 2022
- Fire Service Certification, FireFighter 2 - Earned in 2021
- Fire Service Certification, Hazardous Materials Operations - Earned in 2021
- CPR Certified, American Red Cross - Earned in 2022
- Leadership Committee Member, Camp HERO - 2022 to Present
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