Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hill

Willow Grove,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Shift Manager

Lees Hoagie House
Abington, PA
06.2015 - 11.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Resolved conflicts between staff members in a professional manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Reinforced rules to promote superior employee performance.

Practicum Student

Play And Learn Preschool
Hatboro, PA
10.2016 - 05.2017
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Developed lesson plans and activities to engage students in the learning process
  • Assisted with clean up and snack time

Education

Medical Assisting

Pennco Tech
Bristol, PA
06-2018

High School Diploma -

Upper Moreland High School
Willow Grove, PA
06-2017

Skills

  • Inventory Control
  • Safety compliance
  • Staff development
  • Training and Mentoring
  • Patience
  • Creativity
  • Adaptability
  • Leadership

Timeline

Practicum Student

Play And Learn Preschool
10.2016 - 05.2017

Shift Manager

Lees Hoagie House
06.2015 - 11.2023

Medical Assisting

Pennco Tech

High School Diploma -

Upper Moreland High School
Sarah Hill