Sarah Hill
Catlettsburg,Kentucky
Summary
Education professional with a decade of experience in operations and program coordination. Known for enhancing service delivery for clients, streamlining workflows, and leveraging performance data to drive strategic improvements across diverse educational initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations and Program Coordinator
Boyd County Public Schools
Ashland, USA
08.2025 - Current
- Managed daily operations and scheduling for fast-paced program, enhancing service delivery for 20+ clients
- Coordinated workflows and prioritized tasks to ensure timely completion of all deliverables
- Track performance data and adjust strategies to improve outcomes
- Maintained consistent communication with stakeholders to foster engagement and enhance satisfaction
Digital Content Creator and Seller
Teachers Pay Teachers & We've Got Class
, Remote
01.2024 - Current
- Create and sell digital products, managing product listings, descriptions, and customer experience
- Apply SEO strategies to optimize visibility and increase sales
- Adjust content strategies to improve performance
- Handle customer inquiries and maintain strong client relationships
Client Services & Sales Representative
Independent Consultant
08.2017 - Current
- Manage client relationships, process orders, and provide ongoing customer support
- Develop marketing strategies to drive sales and customer engagement
- Scentsy
Program Coordinator & Client Support Specialist
Boyd County Public Schools
Ashland, USA
08.2016 - 05.2025
- Coordinated multiple programs and managed competing priorities in a deadline-driven environment
- Built and maintained strong relationships with clients and stakeholders through consistent communication
- Implemented systems to streamline workflows and improve efficiency
- Monitored performance metrics and used data to guide decision-making
Client Support Specialist
Pathways
Ashland, USA
05.2013 - 01.2016
- Provided individualized support services while maintaining detailed documentation
- Built strong, trust-based relationships with clients and families
Cashier/Customer Service Representative
Craycraft's IGA
Catlettsburg, USA
06.2011 - 07.2015
- Provided exceptional customer service in fast-paced retail environment, enhancing customer satisfaction
- Processed transactions and addressed customer concerns promptly, ensuring positive shopping experiences
Education
Master of Arts - Educational Technology with Instructional Computer Technology Endorsement
Morehead State University
Morehead, KYBachelor of Arts - Elementary Education (P-5)
Morehead State University
Morehead, KYAssociate in Art and Science -
Ashland Community and Technical College
Ashland, KYSkills
- Project management
- Operations & Workflow Management
- Process improvement
- KPI tracking
- Client onboarding
- Calendar & Schedule Coordination
- Cross-Functional Communication
- Google Workspace
- Microsoft Office
- Content Management
- Supply Chain Management
Certification
- Wholistic Neurogrowth Learning Success Coach, Wholistic SuccessCodes, ICF Accredited, Blocks to Flow Practitioner, 12/01/25, Present
Timeline
Operations and Program Coordinator
Boyd County Public Schools
08.2025 - Current
Digital Content Creator and Seller
Teachers Pay Teachers & We've Got Class
01.2024 - Current
Client Services & Sales Representative
Independent Consultant
08.2017 - Current
Program Coordinator & Client Support Specialist
Boyd County Public Schools
08.2016 - 05.2025
Client Support Specialist
Pathways
05.2013 - 01.2016
Cashier/Customer Service Representative
Craycraft's IGA
06.2011 - 07.2015
Master of Arts - Educational Technology with Instructional Computer Technology Endorsement
Morehead State University
Bachelor of Arts - Elementary Education (P-5)
Morehead State University
Associate in Art and Science -
Ashland Community and Technical College