Sarah Hoss

• Build and maintain strategic relationships with business owners, contractors, property managers, and organizational stakeholders throughout assigned territory.
• Serve as a liaison between customers, store leadership, district management, and corporate partners to coordinate solutions and resolve issues.
• Facilitate regular meetings with stakeholders to assess needs, identify opportunities, and develop action plans.
• Coordinate multiple projects and customer initiatives simultaneously while ensuring deadlines and objectives are achieved.
• Analyze account performance and market trends to support planning and decision-making.
• Present recommendations and updates to leadership and key decision-makers.
• Collaborate across departments to implement programs and services that improve customer outcomes and organizational performance.
• Maintain detailed records, reports, and communication regarding ongoing initiatives and customer engagement activities.

• Developed strong partnerships with local businesses, contractors, and community organizations.
• Coordinated customer projects, deliveries, and service solutions while balancing multiple priorities.
• Assisted customers in identifying resources and solutions to meet operational needs.
• Maintained accurate records, tracked project progress, and communicated updates to stakeholders.
• Supported community and business outreach efforts through relationship development and networking.

• Supervised daily operations and coordinated activities among team members to achieve organizational goals.
• Facilitated employee training and development initiatives.
• Managed scheduling, workflow coordination, and customer service operations.
• Resolved customer concerns through effective communication and problem-solving.
• Supported store leadership through reporting, performance monitoring, and operational planning.