I am a highly-motivated individual with the desire to take on new challenges. I have strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Director of Billing and Authorizations
Adult and Teen Challenge of Arkansas
Hot Springs Village, AR
05.2023 - Current
Recruited, trained, supervised, evaluated and mentored staff members.
Cultivated and maintained relationships to promote positive work culture.
Managed staff, financials and key performance indicators to facilitate business operations.
Developed and presented new ideas and conceptualized new approaches and solutions.
Facilitated collaboration between teams by encouraging open communication channels.
Developed policies and procedures to ensure compliance with corporate standards.
Generated reports to review data and issue corrective actions for improvements.
QBHP
Recovery Health Systems
Russellville, AR
01.2023 - 05.2023
Utilized evidence-based practices such as cognitive behavioral therapy when working with clients.
Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
Created an open dialogue between clinicians, educators, administrators, and families regarding the status of each client's progress towards meeting his or her treatment goals.
Educated clients on various coping strategies and techniques for managing symptoms of mental illness.
Collaborated with interdisciplinary team members to coordinate client care.
Provided referrals for additional services or resources as needed.
Assisted clients in developing healthy relationships and improved communication skills.
Maintained accurate records according to agency policies and procedures.
Education
Bachelor of Arts - Psychology
Arkansas Tech University
Russellville, AR
05-2019
Skills
Business Administration
Staff Management
Project Management
Strategic Planning
Cross-functional team leadership
Staff Development
Affiliations
Reading
Book Seller
Painting
Languages
English
Professional
Spanish
Limited
Accomplishments
I have earned a leadership role in my current position with Adult and Teen Challenge of Arkansas, I have been a member of this team since September 2023.