Sarah Hulec
North Olmsted,OH
Summary
Accomplished hospitality professional with over 20 years of experience in fast-paced environments. Known for strong interpersonal skills and leadership abilities, consistently maintaining cleanliness and efficiency while ensuring outstanding guest experiences and satisfaction.
Overview
25
25
years of professional experience
Work History
Server
Joes Deli
Rocky River, OH
09.2021 - Current
- Deliver exceptional customer service in fast-paced environment.
- Maintain cleanliness and organization of dining area and kitchen.
- Resolve customer complaints efficiently to enhance satisfaction.
- Handle cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Applebees Grill and Bar
Rocky River, OH
06.2001 - 09.2021
- Delivered exceptional customer service in fast-paced environment.
- Processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and kitchen.
- Key manager
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Saint Joseph Academy
Cleveland, OH06.2002
Skills
As a seasoned hospitality and customer service professional with supervisory experience, my outgoing personality and flare for providing exceptional service makes me an excellent fit for this role I am dedicated to ensuring guest satisfaction and ensuring guests expectations I have excellent interpersonal skills and an aptitude for building rapport with a diverse range of customers, managers, and colleagues
Timeline
Server
Joes Deli
09.2021 - Current
Server
Applebees Grill and Bar
06.2001 - 09.2021
High School Diploma -
Saint Joseph Academy