Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Hunter

Youngstown,OH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Condado Taco's
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with approximately 10-15 team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with new and regular customers.

General Manager

J.B Food Services, Inc. (Subway)
08.2023 - 07.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals (up to 15), fostering a positive work environment and high employee satisfaction.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.

Cashier

The Home Depot
04.2023 - 08.2023
  • Managing all cashiers on front end including service desk members, and overseeing major issues on front end.
  • Welcomed hundreds of customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.

Front Desk Receptionist

Casal's De Salon & Spa
07.2022 - 10.2022
  • Warmly greet clients, and inform assigned beauticians of their arrival
  • Book and confirm appointments via phone and email
  • Inform clients about new services and discounts
  • Cross-sell services and products when appropriate
  • Update client records with contact and billing details, appointments and services offered

Beauty Advisor

Sephora
10.2021 - 01.2022
  • Responsible for mainly selling and upselling products to clients who walk into the storefront
  • Greeted customers and introduced myself as to make for a positive, helpful environment
  • Completed 4 audits per month and store updates as well to maintain store appearance and efficacy of inventory.

Head Cashier/Team Lead

The Home Depot
05.2015 - 10.2018
  • Learned team work and team lift method for safety, large cash sale handling, self-checkout assistance and regular register transaction assistance, customer service and critical problem solving with customer DIY project questions
  • Managed all cashiers on front end including service desk members, and oversaw major issues on front end.

Education

Advanced Managing Esthetics - Advanced Esthetics

Casal Aveda Institute
Niles, Ohio
06.2022

High School Diploma -

Columbiana High School
Columbiana, Ohio
05.2015

Skills

    • Exceptional customer service
    • Cash Handling
    • Professional Appearance
    • Cleanliness standards
    • Service prioritization
    • Quality Control
      • Suggestive Selling
      • Point of sale operation
      • Organization skills
      • Time Management
      • Telephone skills
      • Data Entry

Certification

Advanced Managing Esthetics License - [7/22]

The Ohio State Board of Cosmetology

Timeline

Server

Condado Taco's
07.2024 - Current

General Manager

J.B Food Services, Inc. (Subway)
08.2023 - 07.2024

Cashier

The Home Depot
04.2023 - 08.2023

Front Desk Receptionist

Casal's De Salon & Spa
07.2022 - 10.2022

Beauty Advisor

Sephora
10.2021 - 01.2022

Head Cashier/Team Lead

The Home Depot
05.2015 - 10.2018

Advanced Managing Esthetics - Advanced Esthetics

Casal Aveda Institute

High School Diploma -

Columbiana High School

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Sarah Hunter