Motivated professional with a background in hospitality, known for resolving guest inquiries with professionalism. Committed to maintaining a clean, inviting atmosphere while optimizing seating arrangements for maximum efficiency.
Overview
5
5
years of professional experience
Work History
Host
The Cookery
Seward, AK
08.2024 - Current
Greeted and seated guests, ensuring a welcoming atmosphere and positive first impressions.
Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Host/Busser/Server
the Highliner
Seward, AK
05.2022 - 08.2024
Assisted in training new hosts, fostering teamwork and enhancing customer service skills.
Collaborated with waitstaff to ensure seamless communication between front-of-house and kitchen operations.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Housekeeper
Harbor360
Seward, AK
01.2021 - 10.2022
Resolved guest complaints regarding housekeeping services promptly and professionally.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.