Sarah Jackson-Segura
Bastrop,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Work history proves loyalty and dedication towards professional improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Center Manager
HCA Carenow Urgent Care (Acquisition of Fastmed)
Austin, TX
08.2023 - Current
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Center Manager
Fastmed Urgent Care
Texas
10.2021 - 08.2023
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Created and executed marketing strategies to increase patient volume.
- Managed work and performance of more than 30 employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Epic Trainer
Fastmed Urgent Care
Bastrop, TX
05.2021 - 01.2023
- Trained and mentored 30+ new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of new hire employees, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in decreased turnover.
- Trained employees on back office competencies until satisfied with MA/X-ray skills.
X-Ray Technician
Fastmed Urgent Care
Bastrop, TX
10.2018 - 06.2021
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Performed POCT during patient triage.
- Documented patient data and histories and updated charts with current information.
- Supported efficient clinic operations by removing sutures, replacing dressings and giving basic injections.
Clinic Team Leader
Fastmed Urgent Care
Bastrop, TX
04.2019 - 05.2021
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when supervising 10 employees.
- Confirmed availability of sufficient supplies for delivery of quality patient care orders.
Education
Medical Assistant -
Southern Careers Institute Inc
Austin, TX06.2018
Skills
- Staff Development
- Customer Service
- Team Leadership
- Employee Motivation
- Teamwork and Collaboration
Certification
- Licensed NCT - current
Timeline
Center Manager
HCA Carenow Urgent Care (Acquisition of Fastmed)
08.2023 - Current
Center Manager
Fastmed Urgent Care
10.2021 - 08.2023
Epic Trainer
Fastmed Urgent Care
05.2021 - 01.2023
Clinic Team Leader
Fastmed Urgent Care
04.2019 - 05.2021
X-Ray Technician
Fastmed Urgent Care
10.2018 - 06.2021
Medical Assistant -
Southern Careers Institute Inc