Sarah Jasperson
West Jordan,UT
Summary
Mortgage professional with 20 years of experience in loan processing and administrative support. Skilled in evaluating applications, reviewing financial documents, and verifying borrower information for accuracy and compliance across FHA, VA, USDA, and Conventional loans. Proficient in Encompass and other loan origination systems, with a proven ability to solve problems, correct inconsistencies, and manage high-volume workloads. Known for delivering excellent customer service, clear communication, and responsiveness when working with loan officers, underwriters, and settlement partners to ensure timely and accurate closings.
Overview
10
10
years of professional experience
Work History
Business Office Manager
Pride Mortgage Lending
07.2021 - 09.2023
- Provided administrative support for employees, resolving daily operational questions and ensuring smooth office workflows
- Oversaw payroll processing with a high degree of accuracy and confidentiality
- Assisted the owner with day-to-day operations, including scheduling, document preparation, and special projects
- Contributed to the company’s social media marketing by creating, scheduling, and publishing posts to promote services and engage prospective clients
Mortgage Loan Coordinator
John Adams Mortgage
02.2018 - 07.2021
- Coordinated communication between clients, lenders, and internal teams effectively.
- Managed loan application processes from initiation to closing stages.
- Reviewed financial documents for accuracy and completeness before submission.
- Ensured compliance with regulatory requirements throughout the loan process.
Loan Partner II
Summit Funding, Inc.
02.2016 - 01.2018
- Manage the pipeline, and provide written and verbal weekly updates.
- Review documentation received within 24 hours of receipt for discrepancies, omissions, verified income calculation, asset verification, and Encompass updates based on verified information.
- Reviewed documentation for data integrity and compliance with guidelines.
- Collaborated with borrowers, realtors, underwriters, loan officers, and title companies from contract to close.
Loan Officer Assistant / Loan Processor
Independent Bank
07.2015 - 01.2016
- Maintained loan files, ensuring compliance with regulatory requirements.
- Assisted loan officers with processing and preparing loan applications.
- Communicated with clients to gather necessary documentation for loans.
- Coordinated with underwriters to ensure timely loan processing and approvals.
Loan Officer Assistant
PrimeLending, A PlainsCapital Company
03.2014 - 07.2015
- Assisted loan officers in preparing and processing mortgage applications.
- Organized documentation for loan compliance and regulatory requirements.
- Communicated with clients to gather financial information and clarify loan details.
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
Education
Associate of Applied Science -
Salt Lake Community College
Skills
- Data entry and data management
- Loan processing
- Accuracy and attention to detail
- Payroll administration
- Document verification and quality control
- Social media marketing support
- Time management and organization
- Microsoft Office Suite (Excel, Word, Outlook)
- Loan origination systems (eg, Encompass)
- Microsoft Excel, Word, and Outlook
- Client communication
- Deadline management
References
References available upon request.
Timeline
Business Office Manager
Pride Mortgage Lending
07.2021 - 09.2023
Mortgage Loan Coordinator
John Adams Mortgage
02.2018 - 07.2021
Loan Partner II
Summit Funding, Inc.
02.2016 - 01.2018
Loan Officer Assistant / Loan Processor
Independent Bank
07.2015 - 01.2016
Loan Officer Assistant
PrimeLending, A PlainsCapital Company
03.2014 - 07.2015
Associate of Applied Science -
Salt Lake Community College
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