Stacy Lopez

• Set aggressive targets for employees to drive company success and strengthen motivation.
• Developed detailed plans based on broad guidance and direction.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Launched quality assurance practices for each phase of development
• Coordinated with vendors and suppliers to facilitate timely payments.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Maximized cash flow through optimal billing and collection processes.

• Records cash receipts and deposits daily. Sends cash receipt to CFO daily

• Monitor and collect Accounts and Receivables.

• Maintains and ensure resident financial files are complete with signed admission agreements and insurance documents.

• Prepares weekly bank batches, deposits and submits reports for review.

• Assist Admin, Building Operator, Owner, Residents and Staff in all their needs.

• Answer all calls and route them to appropriate Departments.

• Maintain Medical records and files for residents and staff.

• Call past-due accounts and prepare delinquency letters.
• Process credit card & ACH payments over the phone and posting of check receipts.
• Performing basic office tasks, such as filing, answering phones, processing the mail.
• Processing and tracking bills and payments on time.
• Assisting with data organization and data entry.
• Handling communication with supervisors, managers and tenants via phone, email, and in-person
• Maintaining confidentiality of all financial data

• Prepared and edited documents to produce precise, accurate and professional communication.
• Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
• Scheduled and coordinated travel arrangements for office staff members.
• Handled incoming business and client requests for information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Provided clerical support, addressing routine, and special requirements.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Collaborated with various departments to complete assigned tasks.
• Responded to inquiries from callers seeking information.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Screened visitors and issued badges to maintain safety and security.
• Collected deposits, fees and payments.
• Supervised 5 departments administrative and clerical personnel
• Professionally solved all complex problems that affected the business's direction.