Sarah Johnson
Anchorage,AK
Summary
Talented Assistant Human Resources Manager offering [Number] years of expertise managing employee hiring and benefits processes. Well-versed and experienced in overseeing the hiring process, implementing employment regulations and educating employees about benefits provided by [Company]. Detail-oriented in maintaining excellent employee records. Focused on maintaining privacy and confidentiality of employee information at all times.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager, Human Resources
Cook Inlet Housing Authority
12.2022 - Current
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Enhanced employee retention by implementing strategic HR policies and procedures.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Filed employee paperwork in compliance with state and federal regulations.
- Conducted thorough investigations into workplace grievances or complaints, resolving matters in a timely manner.
- Managed employee relations issues professionally and discreetly, maintaining confidentiality at all times.
- Facilitated effective conflict resolution among team members, promoting a positive workplace culture.
- Monitored HR metrics regularly to identify trends and areas for improvement within the organization.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
HR Generalist
Cook Inlet Housing Authority
10.2018 - 12.2022
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Administered employee benefits programs and assisted with open enrollment.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
HR Generalist
Alaska Primary Care Association
04.2012 - 10.2018
- Established an internship program that provided valuable learning experiences for interns while also creating a talent pipeline for full-time hires.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Education
High School Diploma -
Colony High School
Palmer, AKSkills
- Leadership Training and Development
- Orientation Sessions
- Budget Administration
- Performance Optimization
- Recruitment and hiring
- Conflict Resolution
- Employee Relations
- Dispute Mediation
- Coaching and Mentoring
Certification
- PHR - Professional in Human Resources
Timeline
Assistant Manager, Human Resources
Cook Inlet Housing Authority
12.2022 - Current
HR Generalist
Cook Inlet Housing Authority
10.2018 - 12.2022
HR Generalist
Alaska Primary Care Association
04.2012 - 10.2018
High School Diploma -
Colony High School
- PHR - Professional in Human Resources
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