Sarah Johnson
Woodland,CA
Summary
Motivated and detail-oriented manager with over 5 years of experience in retail and educational environments. Adept at fostering a positive team culture, enhancing customer experiences, and streamlining operations. Strong skills in communication, decision-making, and organizational management, ready to contribute to the success of Ulta.
Overview
22
22
years of professional experience
Work History
ELOP Sub-Coordinator
Expanding Minds Program
10.2021 - Current
- Co-organize and coordinate daily recreational, enrichment, and academic intervention activities for after-school programs.
- Collaborate with specialists and families to address student needs, ensuring holistic support for their academic performance.
- Facilitate tutor meetings and classroom observations to uphold program quality and address areas for improvement.
- Maintain accurate records and create a respectful atmosphere that encourages cooperative behavior among students, staff, and parents.
Retail Department Supervisor
JCPenney
04.2020 - 10.2021
- Led and engaged associates to deliver outstanding customer experiences through comprehensive training and performance evaluations.
- Managed various store operations, including hiring, scheduling, inventory management, and executing promotional initiatives.
- Actively monitored the sales floor to identify customer needs, swiftly resolving issues to enhance shopping experience.
- Ensured compliance with company policies to maintain a productive and customer-focused work environment.
Caregiver
Vickie’s In-Home Care
08.2006 - 11.2015
- Assisted residents with daily living activities while providing compassionate and individualized support.
- Helped manage personal matters, including organizing appointments and administering medication as needed.
Administrative Assistant
Kelly Services at Vision Service Plan
10.2003 - 06.2006
- Supported senior management with administrative tasks, ensuring positive interactions between the organization and customers.
- Organized data entry, maintained filing systems, and communicated effectively through various correspondence.
Education
Introduction to Cosmetology
Woodland Yuba College
Woodland, CA03.2001
Diploma - undefined
Pierce High School
Arbuckle, CA06.2000
Skills
- Leadership & Team Management: Proven ability to lead and engage teams to deliver exceptional customer service and achieve sales goals
- Retail Operations: In-depth understanding of retail management including hiring, scheduling, and training staff to promote organizational initiatives
- Interpersonal Skills: Exceptional ability to collaborate with team members, management, and customers to create a supportive and effective work environment
- Technical Proficiency: Skilled in Microsoft Word, Excel, and PowerPoint; strong analytical and reporting capabilities
- Customer Service Excellence: Committed to creating remarkable shopping experiences by understanding customer needs and addressing concerns promptly
Timeline
ELOP Sub-Coordinator
Expanding Minds Program
10.2021 - Current
Retail Department Supervisor
JCPenney
04.2020 - 10.2021
Caregiver
Vickie’s In-Home Care
08.2006 - 11.2015
Administrative Assistant
Kelly Services at Vision Service Plan
10.2003 - 06.2006
Diploma - undefined
Pierce High School
Introduction to Cosmetology
Woodland Yuba College