Hardworking employee with customer service, multitasking and time management skills. I have a hunger for improving myself and others around me.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
08.2021 - Current
Followed procedures at all times for personal and team safety.
Quality Associate, Catch errors to increase value of merchandise for company.
Problem solver, fixes dispositions of items, which in result saves company money.
Reserve PA, Taking on leadership role as entry level associate. Tending to associates to better their success by supplying resources and helping them to do their job.
Customer Service
Lowes
09.2019 - 06.2023
Immediately brought critical issues to customer service manager for resolution.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Improved the customer experience with ingenuity and simplicity.