Sarah Karcher
Bay Minette,AL
Summary
Driven professional with a proven track record at LOFT, adept in customer service and management skills. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional multitasking and organizational skills. A fast learner and adequate problem solver, can adapt very quickly to new environments.
Overview
3
3
years of professional experience
Work History
Assistant Manager
LOFT
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Personal Assistant
Garmon Media Solutions
05.2022 - 08.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Cashier
It Don't Matter Family Restaurant
01.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - General Studies
Coastal Alabama Community College
Bay Minette, AL05.2024
High School Diploma -
Luverne High School
Luverne, AL05.2022
No Degree - General Studies
Lurleen B Wallace Community College
Luverne, AL2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Time Management
- Multitasking and Organization
- Customer Service
Timeline
Assistant Manager
LOFT
10.2022 - Current
Personal Assistant
Garmon Media Solutions
05.2022 - 08.2022
Cashier
It Don't Matter Family Restaurant
01.2021 - 04.2021
Associate of Science - General Studies
Coastal Alabama Community College
High School Diploma -
Luverne High School
No Degree - General Studies
Lurleen B Wallace Community College
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