Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sarah Kassab

Administrative Assistant
Commerce Township,MI

Summary

Results-oriented Sales Associate and Keyholder versed in handling wide range of tasks in challenging, fast-paced environments. Over nine years of experience increasing sales, growing customer loyalty and training staff. Seeking to use my expertise in a growing company.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Third Key Holder

Ecco Shoes
Novi, MI
04.2019 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained and mentored new employees.

Sales Associate

TJ Maxx, TJX Companies
Novi, MI
07.2012 - 04.2021
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.

Sales Associate

White House Black Market
Novi, MI
02.2016 - 04.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Maintained organized, presentable merchandise to drive continuous sales.

Education

High School Diploma -

Walled Lake Western High School
Commerce Township, MI
09.2008 - 06.2012

Skills

    Multi-tasking strength

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Timeline

Third Key Holder

Ecco Shoes
04.2019 - Current

Sales Associate

White House Black Market
02.2016 - 04.2019

Sales Associate

TJ Maxx, TJX Companies
07.2012 - 04.2021

High School Diploma -

Walled Lake Western High School
09.2008 - 06.2012

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Sarah KassabAdministrative Assistant