Sarah Kerr
Bridgeville,PA
Summary
Dynamic Shift Supervisor with proven expertise at McDonald's in employee training and operations management. Successfully enhanced productivity through process improvements and effective staff motivation. Skilled in inventory control and conflict resolution, ensuring a safe and efficient work environment while maintaining high customer satisfaction levels.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Mcdonalds
06.2020 - Current
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory levels to ensure adequate stock for daily operations.
- Coordinated shift schedules to optimize staffing and maintain workflow efficiency.
- Conducted regular inspections of equipment to ensure compliance with safety standards.
Shift Supervisor
Mcdonalds
02.2019 - 05.2020
- Supported management in implementing process improvements for enhanced productivity.
- Responded promptly to customer inquiries, ensuring high levels of satisfaction.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Collaborated with team members to solve operational challenges and improve service delivery.
- Completed store opening and closing procedures and balanced tills.
Linen Technician
Paris Cleaners
10.2016 - 12.2018
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory levels to ensure adequate stock for daily operations.
- Coordinated shift schedules to optimize staffing and maintain workflow efficiency.
- Conducted regular inspections of equipment to ensure compliance with safety standards.
Education
High School Diploma -
Punsxutawney Area High School
Punsxutawney PaSkills
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Cash handling expertise
- Staff motivation
- Inventory control and record keeping
- Operations management
- Conflict resolution techniques
- Inventory control
- Inventory management
Timeline
Shift Supervisor
Mcdonalds
06.2020 - Current
Shift Supervisor
Mcdonalds
02.2019 - 05.2020
Linen Technician
Paris Cleaners
10.2016 - 12.2018
High School Diploma -
Punsxutawney Area High School
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