Sarah Khammash
Starbucks
Aliso Viejo
5
years of professional experience
Compassionate and sharp service worker with the right social skills, communication abilities and customer service background. Dedicated to making every moment right. Pursues every opportunity to support team members and proactively completes challenging tasks.
Work History
Barista
3 Years 6 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Prepared and served beverages according to established recipes and presentation guidelines.
- Operated espresso machines and brewing equipment, maintaining quality standards.
- Trained new team members on beverage preparation and customer interaction protocols.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
Host/Server
10 Months- Took and processed orders accurately, enhancing customer satisfaction.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma
Associate of Science - Nursing
Skills
POS systems
Interpersonal communication
Safe food handling
Shift management
Opening and closing duties
Problem-solving
Organizational skills
Decision-making
Exceptional customer service
Adaptive and creative
Friendly and outgoing
Timeline
Barista
Starbucks
03.2023 - CurrentRead More
Host/Server
Stadium Brewery
05.2021 - 03.2022Read More
Aliso Niguel High School
High School Diploma
Read More
Saddleback College
Associate of Science from Nursing
Read More