Sarah Khan
Jamaica
Summary
Developed valuable skills in client-focused banking environment, including financial acumen and customer relationship management. Looking to transition into new field where these skills can drive success and growth. Committed to delivering exceptional service and building lasting relationships in any new role.
Friendly and approachable with knack for understanding client needs and fostering positive interactions. Possesses strong grasp of financial principles and solid communication skills to effectively assist clients with their banking needs. Committed to delivering exceptional service and building lasting client relationships.
Experienced with managing client relationships and offering comprehensive financial guidance. Utilizes customer-centric approach to enhance satisfaction and loyalty. Track record of cross-selling banking products and effectively addressing customer concerns.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
09.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
Sales Associate
08.2024 - 09.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
Education
Certificate - Pharmacy Technician
New York Institution of Medical Careers
6709 Woodside Ave 1 Floor, Woodside, NY 1137712-2024
High School Diploma -
AGHA HIGHER SECONDARY SCHOOL
Karachi, Pakistan11-2023
Skills
- Customer Service-oriented
- Teller support
- Risk & compliance Adherence
- Cross-selling products
- Business development
- Community relations
Accomplishments
- Earned an associates degree in pharmacy technology.
- Improved customer service standards by 90%.
Certification
- Pharmacy Technician, New york institution of medical careers, - 130 hours.
Timeline
Pharmacy Technician
09.2024 - Current
Sales Associate
08.2024 - 09.2024
Certificate - Pharmacy Technician
New York Institution of Medical Careers
High School Diploma -
AGHA HIGHER SECONDARY SCHOOL
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