SARAH KORTE
Cincinnati,OH
Summary
People-oriented and safety-minded. Offering impeccable customer service. Motivated individual that brings focus on team-work. Eager to learn roles and advance professionally to help team meet high demand in fast-paced environment. Recognized professional with special multitasking abilities that include serving guests and attending to all needs that are asked of.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Coordinator (CSC)
Total Quality Logistics Inc.
Cincinnati, OH
11.2024 - Current
- Managed daily tasks such as scheduling appointments, handling paperwork, filing documents.
- Computed balances, totals or commissions to support accounting team.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Conducted research and reviewed findings to solve customer issues.
Logistics Account Executive
Total Quality Logistics Inc.
Cincinnati, Ohio
05.2024 - 11.2024
- Managed customer relationships and provided exceptional service to ensure customer satisfaction.
- Developed comprehensive logistics plans for efficient delivery of goods and services.
- Conducted regular market research activities to identify new business opportunities within the logistics industry.
- Monitored shipment progress, tracked orders and updated customers on order status.
Sales Associate
Buckle
Miamisburg, Ohio
11.2023 - 05.2024
- Help guests find specific products, answer questions and offer product advice
- Engage with guests in friendly, professional dialogue to determine needs
- Answer incoming telephone calls to provide store, products and services information
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity
- Greet guests warmly and offer assistance
Server
Olive Garden
Middletown, Ohio
07.2023 - 11.2023
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Focused on learning new skills and staying updated with industry changes
- Provided efficient and courteous service to guests at all times
- Worked with coworkers to complete tasks
Warehouse Associate
Protec Coating Co.
Leipsic
11.2021 - 07.2023
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
- Operated mobile crane and moved materials to various locations
- Rotating Shift
Lifeguard
YMCA Pool
Columbus Grove
04.2021 - 07.2022
- Watched over swimmers to respond quickly to distress situations
- Monitored behaviors for safety violations and took steps to prevent further violations
- Participated in monthly training courses to stay up-to-date in water rescue techniques
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations
Education
High School Diploma -
Ottawa-Glandorf High School
05.2021
Skills
- Customer Service
- Verbal Communication
- First Aid/CPR Trained
- Adaptability
- Conflict Management
- Leadership
- Machine Operation
- Flexible Schedule
- Outgoing Personality
- Collaboration and Teamwork
- Carrier negotiation
- Relationship building
- Attention to detail
- Logistics analysis
- Negotiation
- Customer engagement
Certification
Overhead Crane Operation
Extracurricular Activities
Varsity Swim Varsity Volleyball Varsity Track/Field
Timeline
Customer Service Coordinator (CSC)
Total Quality Logistics Inc.
11.2024 - Current
Logistics Account Executive
Total Quality Logistics Inc.
05.2024 - 11.2024
Sales Associate
Buckle
11.2023 - 05.2024
Server
Olive Garden
07.2023 - 11.2023
Warehouse Associate
Protec Coating Co.
11.2021 - 07.2023
Lifeguard
YMCA Pool
04.2021 - 07.2022
High School Diploma -
Ottawa-Glandorf High School
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