Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Krokos

Conway,SC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

6
6
years of professional experience

Work History

Barista

Grand Strand Coffee
03.2023 - 02.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Receptionist

Ken Pollock Volvo Cars
06.2021 - 08.2021
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Server

Bettelli's Villa
09.2017 - 09.2019
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Bachelor of Science - Political Science

Coastal Carolina University
Conway, SC
05.2024

Skills

  • Cash Register Operations
  • Active Listening
  • Product Upselling
  • Point of Sale Knowledge
  • Workstation Maintenance
  • Espresso machine operation
  • Order Preparation
  • Adaptable and Flexible
  • Problem-Solving
  • Hospitality and Professionalism

Timeline

Barista

Grand Strand Coffee
03.2023 - 02.2024

Receptionist

Ken Pollock Volvo Cars
06.2021 - 08.2021

Server

Bettelli's Villa
09.2017 - 09.2019

Bachelor of Science - Political Science

Coastal Carolina University

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Sarah Krokos