Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARAH KU

Pembroke Pines,United States

Summary

Driven leader with over 24 years of experience in leading Teams. Proven track record of driving results through people, planning and process. Passion for creating teams and culture where employees feel valued and motivated to drive results in all areas of the business.

Overview

11
11
years of professional experience

Work History

Field Business Leader

Ulta Beauty Inc.
Miami, FL
01.2019 - Current
  • Invited to support and lead various projects and small teams, including Bella services tools and resources updates, the Salon Staffing Solutions program, the FBL Development Group, BCRF Regional Champion, Virtual Networking events, several Influencer events, and the Ulta Beauty @Target initiative.
  • Lead the district with corporate and Brand Partner Executive visits and events.
  • Optimizing teams through effective collaboration and partnerships with store leadership and brand partners. SGEs developed and executed to drive incremental sales across services and specialty luxury brands. Implemented District Focus days, with a focus on our specialty and luxury brands.
  • Secured a top 3 YTD finish in events over the past three years through collaboration with DEL, store teams, and brand partners.
  • Shared insights and best practices for various business areas on company calls.
  • Support talent attraction and inclusive interviewing for all leadership roles within the district.
  • Facilitated 5 FBL onboardings for RSEM.
  • Shared insights and best practices for various business areas on company calls.
  • Driven district YOY growth in services and retail as leader as teacher and strategist.

General Manager and Retail Market Trainer

Ulta Beauty Inc.
Miami, FL
01.2018 - 01.2019
  • Executed staffing and operational plan for new store set-up and opening. Exceeded $4M Performa.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Facilitated district onboarding for all newly hired leaders, introducing them to the company culture and division of responsibilities.
  • Identified top talent and developed a succession plan for the store and district, filling 11 positions.
  • Built strong relationships with brand partners and hosted several district product education trainings.
  • Planned and executed 8 in-store career fairs to drive traffic and generate incremental sales.

Flagship General Manager of Customer and HR

Gap Inc
Miami, FL
06.2013 - 01.2018
  • Established and maintained effective communication with staff members to ensure efficient overall store operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Identified areas of improvement in current business practices and collaborated with other department managers to develop action plans for execution.
  • Assisted the district in the recruiting and onboarding process by networking, interviewing potential candidates for open positions, and training.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Led community involvement and initiatives for the district.

Education

PHR Certification - Human Resource Management

Florida Atlantic University
Boca Raton, FL
01-2017

Associate of Science - Business Administration And Management

Florida International University
Miami, FL
01-2001

Skills

  • Integrity and Authenticity
  • Optimizing Teams
  • Continuous Improvement
  • Driving Growth and Results
  • Talent Attraction and Development
  • Guest and Employee Engagement
  • Team building
  • Goal Setting
  • Teamwork and Collaboration

Timeline

Field Business Leader

Ulta Beauty Inc.
01.2019 - Current

General Manager and Retail Market Trainer

Ulta Beauty Inc.
01.2018 - 01.2019

Flagship General Manager of Customer and HR

Gap Inc
06.2013 - 01.2018

PHR Certification - Human Resource Management

Florida Atlantic University

Associate of Science - Business Administration And Management

Florida International University

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SARAH KU