Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Sarah Ladner

Houston,TX

Summary

Hardworking [Sever/Bartender] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server/Bartender Supervisor

Catering By Christy
Bay Saint Louis, MS
01.2020 - 02.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

Cafe Beach Side
Bay Saint Louis, MS
05.2019 - 12.2019
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.

Education

Associate of Arts - Dance

Pearl River Community College
Poplarville, MS
05-2017

High School Diploma -

Bay Sr. High School
Bay Saint Louis, MS
05-2014

Skills

  • Food Delivery
  • Food Inspection
  • Guest Engagement
  • Table Bussing
  • Order Management
  • Beverage Preparation
  • Food Running
  • Supply Restocking
  • Table Setting
  • Safe Food Handling
  • Guest Relations Management
  • Sales Expertise
  • Check Payment Processing
  • Dining Crew Workflow Optimization
  • Regulatory Compliance
  • Sales Techniques
  • Cash Handling
  • Suggestive Selling
  • Menu Knowledge
  • Service Prioritization
  • Liquor, Wine, and Food Service
  • High-Volume Dining
  • Order Accuracy
  • Food Safety Understanding

Affiliations

  • Enjoy teaching Dance
  • Bike ridding

Accomplishments

  • State Champion dance Team
  • Multiple Dance Awards,
  • Traveled to New York City to dance with Choreographer of Lion King, award for State Championship Title
  • String of Pearls Dance Team Pearl River Junior College/Scholarship

References

References available upon request.

Timeline

Server/Bartender Supervisor

Catering By Christy
01.2020 - 02.2024

Server

Cafe Beach Side
05.2019 - 12.2019

Associate of Arts - Dance

Pearl River Community College

High School Diploma -

Bay Sr. High School

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Sarah Ladner