Sarah LaPrad
New Castle,VA
Summary
Customer-facing support experience delivering clear communication to resolve public inquiries. Scheduling and call answering to maintain service quality and timely response. Administrative support including documentation, recordkeeping, and daily operations coordination.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Roanoke Oral Surgery
Roanoke, Virginia
05.2023 - Current
- Coordinated appointment calendars for surgeons, assistants, and front desk staff to streamline scheduling processes.
- Scheduled oral surgery consultations, procedures, and follow-up visits for patient care.
- Responded to patient calls regarding scheduling needs and provided preparation steps and office instructions to enhance patient experience.
- Managed confidential patient records and ensured accurate updates to chart information for compliance and patient care continuity.
Certified Nursing Assistant
Lewis Gale Medical Center
Salem, Virginia
01.2021 - 05.2023
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patient transfers, ambulation, and repositioning using safe body mechanics.
- Supported LewisGale Medical Center patients with bathing, dressing, and hygiene care.
- Followed infection control procedures and maintained safe, sanitary work areas.
Education
High School Diploma -
Lord Botetourt
Daleville, VA04-2021
Skills
- Appointment scheduling
- Calendar coordination
- Insurance verification
- Patient charting
- Time management
- Problem solving
- Attention to detail
Timeline
Scheduling Coordinator
Roanoke Oral Surgery
05.2023 - Current
Certified Nursing Assistant
Lewis Gale Medical Center
01.2021 - 05.2023
High School Diploma -
Lord Botetourt