Summary
Overview
Work History
Education
Skills
Awardsskillsleadership
Languages
Interests
Timeline
Generic

Sarah Leaird

Charlotte,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

12
12
years of professional experience

Work History

Team Member

Whole Food Market
01.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Customer Sales Representative

Highwater Consulting
08.2023 - 02.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Set and achieved company defined sales goals.

Language Assistant

Ministry of Education-Spain
10.2019 - 11.2021
  • Assisted native Spanish speaking professors and students in written and spoken English
  • Prepared comprehension activities for various educational topics
  • Worked with adult and youth students in educational context

Volunteer English Second Language tutor

Asheville
02.2019 - 06.2019
  • Assisted in reading comprehension development with adult English Language Learners
  • Assisted in oral speaking skills with adult English Language Learners
  • Assisted in writing/grammar development with adult English Language Learners.

Event Hostess

Thr Pit Indoor Kart Racing
09.2012 - 05.2017
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Managed event logistics and operations.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Followed strict guidelines for handling confidential information.

Education

TEFL Certificate - English Foreign Language Education

International TEFL Academy
04.2019

Bachelor of Arts - Spanish Language And Literature

University of North Carolina Asheville
Asheville, North Carolina
05.2018

Study Abroad; Spanish Language, Spanish Culture, Spanish for Healthcare - undefined

La Universidad de Valladolid
Valladolid, Spain
07.2017

Associates in Arts; Cum Laude - undefined

Mitchell Community College
Statesville, North Carolina
05.2016

Skills

  • Clerical Support
  • Cross-selling expertise
  • Information Protection
  • Client Relationship Building
  • Data entry proficiency
  • Proficiency in English-Spanish

Awardsskillsleadership

Native English speaker with fluency in spoken and written English, Advanced proficiency in spoken and written Spanish as a second language, Conducted grant funded research regarding motivations for Immigration into the United States from Mexico, Central America, and South America, After School Pit Stop Volunteer, Mooresville, North Carolina (Fall 2014, Summer 2015, Fall 2015), ABCCM Bilingual Volunteer, Asheville, North Carolina (Spring 2017)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

Financial systems and company growth

Timeline

Team Member

Whole Food Market
01.2024 - Current

Customer Sales Representative

Highwater Consulting
08.2023 - 02.2024

Language Assistant

Ministry of Education-Spain
10.2019 - 11.2021

Volunteer English Second Language tutor

Asheville
02.2019 - 06.2019

Event Hostess

Thr Pit Indoor Kart Racing
09.2012 - 05.2017

Study Abroad; Spanish Language, Spanish Culture, Spanish for Healthcare - undefined

La Universidad de Valladolid

Associates in Arts; Cum Laude - undefined

Mitchell Community College

TEFL Certificate - English Foreign Language Education

International TEFL Academy

Bachelor of Arts - Spanish Language And Literature

University of North Carolina Asheville

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Sarah Leaird