Sarah Lujan
Tustin,CA
Summary
Experienced Associate with a financial and customer service background, skilled in operations management. Committed to ensuring client satisfaction and meeting ambitious sales targets. Proficient in leading teams, coordinating schedules, and optimizing resources. A decisive problem-solver and persuasive communicator. Eager to apply organizational skills to enhance operational efficiency and contribute to company growth. Seeking opportunities in operations.
Overview
4
4
years of professional experience
Work History
Assistant Project Manager
Oceantower LLC
Santa Monica
12.2021 - Current
- Supported senior managers and department leaders by completing projects and problem resolution
- Partnered with project team members to identify and address problems
- Acquired new clientele through bid solicitation and networking events
- Updated customers and senior leaders on progress
- Led team meetings to assess project progress and plan appropriately.
Sales Associate
Alo
Pacific Palisades
03.2022 - 09.2023
- Accurately processed POS transactions and returns
- Tracked customer orders and resolved any issues
- Built rapport with clients
- Established personal connections with customers
- Performed inventory and sales reports audit.
Retail Operations Lead
Crystal Matrix
Los Angeles, CA
04.2020 - 11.2021
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Balanced cash drawers at the end of each shift.
Education
Yoga Therapy And Teacher Training
Kindred Spirits
Costa Rica02-2021
Skills
- Customer service
- Bilingual
- Computer literacy
- Communication skills
- Time management
- Leadership
- Microsoft word
- Documentation review
- Schedule Management
- Meeting Coordination
Timeline
Sales Associate
Alo
03.2022 - 09.2023
Assistant Project Manager
Oceantower LLC
12.2021 - Current
Retail Operations Lead
Crystal Matrix
04.2020 - 11.2021
Yoga Therapy And Teacher Training
Kindred Spirits
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