Sarah Luna
Mooresville,NC
Summary
Strategic Site Director with expertise in site operations, project management, and community outreach. Developed and implemented strategies to enhance resource utilization, boost efficiency, and foster collaboration across teams. Excelled in building relationships with diverse stakeholders and effectively aligning initiatives with leadership goals.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Site Director
Greater Enrichment Program
Charlotte, NC
08.2021 - Current
- Managed daily operations for GEP at Montclaire Elementary School after-school program site, ensuring high-quality programming, safety, and compliance.
- Supervised and coached Classroom Associates to enhance student success through targeted evaluations.
- Supervised, coached, and evaluated a team of Classroom Associates to support student success.
- Conducted classroom observations and provided coaching that improved instructional quality and staff performance.
- Monitored enrollment, attendance, and program data to meet organizational goals and reporting requirements.
- Built strong partnerships with school administrators, teachers, families, and community organizations.
- Planned and facilitated parent engagement events and workshops, enhancing communication and involvement.
- Ensured compliance with organizational policies, licensing standards, grant requirements, and safety procedures.
- Coordinated field trips, transportation, volunteer participation, and program logistics.
- Managed program supplies, budgets, records, and operational reporting while fostering a collaborative, student-centered environment.
Infant Classroom Teacher
Lightbridge Academy
Iselin, NJ
01.2020 - 05.2021
- Developed and implemented individualized lesson plans for over 10 infants, enhancing cognitive and social growth while aligning with Lightbridge Academy’s educational framework.
- Facilitated nurturing classroom environment, achieving 85% parent satisfaction rate through feedback surveys and ongoing communication.
- Collaborated with fellow educators to integrate sensory play activities that improved fine motor skills for 10 infants, contributing to overall developmental milestones.
- Assessed developmental progress through regular evaluations, identifying additional resources for 10 children to enhance support and learning opportunities.
- Created and organized learning documentation to track student progress.
- Assisted certified teachers daily by providing classroom support and resources.
Marketing Manager
One Stop Hop Party Rental
Iselin, NJ
01.2017 - 01.2020
- Collaborated with production and operations departments to resolve customer issues promptly, enhancing customer satisfaction.
- Developed and implemented product advertising and promotional strategies, increasing brand visibility and market reach.
- Developed advertising and marketing strategies and materials to support company objectives and engage target audiences.
- Created a comprehensive budget based on projected revenue and expenses for various portfolio projects.
- Collaborated with production and operations departments to ensure customer issues were resolved promptly and respectfully.
Parent Advocate
Blessed Pope John XXVIII Academy
West Orange, NJ
06.2012 - 12.2014
- Advocated for parental rights and policies enhancing family well-being.
- Implemented community outreach programs empowering parents and children.
- Facilitated 25 workshops on parenting skills and advocacy.
- Collaborated with 85 families to provide tailored support and resources.
- Facilitated workshops on parenting skills and advocacy, supporting over 250 participants.
Front Desk and Reservation Manager
Hotel Platino
Santiago, Dominican Republic
04.2004 - 07.2010
- Collaborated with employees and owners to deliver efficient, high-quality service, enhancing guest satisfaction.
- Elevated company reputation through exceptional customer service and guest support, resulting in positive feedback.
- Supported the front desk staff with daily operations and guest relations.
- Provided coaching, mentoring, and consultations to staff to enhance overall development.
- Supported front desk staff in daily operations and guest relations, fostering a cohesive team environment.
- Reviewed weekly inventory reports and documented facility needs accordingly.
- Managed all HR functions including interviewing, hiring, training, coaching, and scheduling.
- Managed all aspects of retail sales, including inventory control and merchandising.
Education
Marketing for Nonprofits -
UNCC
Charlotte, NC05-2025
Bachelor of Arts - Marketing
UCATECI
La Vega, Dominican Republic05-2006
Skills
- Program and site management
- Leadership and operations
- Staff development
- Team leadership and coaching
- Strategic planning
- Budget and resource management
- Risk management
- Project and event management
- Program outreach
- Program branding
- Community communication
- Educational content
- Visual communication
- Parent communication
- Community partnerships
- Stakeholder engagement
- Email marketing
- Student support
- Facilitating workshops
- Staff recruitment
- Program evaluation
- Problem solving and decision making
- Public speaking and presentations
- Recruitment growth
- Problem solving
Certification
- CPR, FIRST AID & AED Instructor (American Red Cross)
- BASC
Languages
- Spanish, Native
- English, Fluent
- French, Intermediate
Awards and Honors
- Volunteer of the Year, La Casa de Don Pedro (Newark, NJ)
- Spirit Award, Greater Enrichment Program (Charlotte, NC)
- NCAP Champion Award Nominee, 2025
Timeline
Site Director
Greater Enrichment Program
08.2021 - Current
Infant Classroom Teacher
Lightbridge Academy
01.2020 - 05.2021
Marketing Manager
One Stop Hop Party Rental
01.2017 - 01.2020
Parent Advocate
Blessed Pope John XXVIII Academy
06.2012 - 12.2014
Front Desk and Reservation Manager
Hotel Platino
04.2004 - 07.2010
Marketing for Nonprofits -
UNCC
Bachelor of Arts - Marketing
UCATECI