AEMT
Sarah Martinez
Roadrunner Health Services (Rio Arriba County Detention Center)
Tierra Amarilla,NM
1
Certification
13
years of professional experience
Detail-oriented professional skilled in process optimization and team collaboration. Proven ability to enhance patient access and service efficiency through streamlined scheduling and effective training initiatives.
Work History
Interim Health Service Administrator
5 Months- Streamlined appointment scheduling processes to enhance patient access and service efficiency.
- Collaborated with interdisciplinary teams to coordinate care plans and improve patient outcomes.
- Mentored junior staff on service administration and patient interaction techniques, enhancing team capability and service quality.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
- Conducted audits of service records for accuracy and completeness, ensuring compliance with company standards and improving record integrity.
- Improved inventory management through diligent tracking of supplies usage patterns leading to reduced waste and optimized reordering schedules.
- Organized regular team meetings to improve communication and foster a positive work environment, increasing team engagement.
- Completed bi-weekly payroll for five employees.
AEMT
8 Years 8 Months- Delivered life-saving interventions for critically ill patients with advanced airway management techniques.
- Conducted thorough assessments to identify urgent medical needs and prioritize interventions.
- Collaborated with detention and medical teams to facilitate timely patient care and transport.
- Managed challenging situations involving behavioral health crises with calm professionalism and appropriate interventions.
- Cultivated a culture of safety within Medical Department by adhering to strict protocols and guidelines during operations.
- Streamlined documentation processes to enhance compliance with healthcare regulations and standards.
- Maintained up-to-date knowledge of emergency medical procedures, staying current on industry best practices.
- Monitored inventory levels of medical equipment to ensure availability.
- Delivered compassionate support to patients by addressing their concerns.
- Participated in continuing education courses, ensuring professional development as an Advanced Emergency Medical Technician.
- Performed medical tests and collected samples for laboratory analysis.
AEMT
4 Years 8 Months- Administered patient care procedures to ensure comfort and safety during examinations.
- Assisted healthcare professionals with patient intake, including medical history documentation.
- Coordinated appointment scheduling and follow-up communications for optimal patient flow.
- Educated patients on medication management and treatment plans to enhance understanding of care.
- Mentored junior staff on clinical procedures and best practices to foster team development.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Monitored medical supply levels and submitted orders to ensure availability for all procedures and treatments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted EKGs and various diagnostic tests to assist healthcare professionals in making accurate diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections according to physician prescriptions, ensuring patient safety.
Education
Associate of Science - Substance Abuse Counseling
Skills
Healthcare administration
Standards enforcement
Incident management
Operational excellence
Schedule management
Appointment scheduling
Training and orientation
Organizational skills
Multitasking skills
Adaptability
Self motivation
Certification
- Licensed AEMT - 15 yrs
Timeline
Interim Health Service Administrator
Roadrunner Health Services
02.2026 - CurrentRead More
AEMT
Roadrunner Health Services (Rio Arriba County Detention Center)
11.2017 - CurrentRead More
AEMT
La Clinica Del Pueblo Medical Clinic
03.2013 - 11.2017Read More
Northern New Mexico College
Associate of Science from Substance Abuse Counseling
Read More