Sarah Matthews

Essential Duties:

• Cultivated relationships with engineering firms, EPCs, Distributors and Industrial End-users to enhance product awareness and market penetration.
• Facilitated discussions with Regional Manager, Sales Director, and Inside Sales teams to qualify and optimize technical project solutions.
• Coordinated efforts to finalize new project agreements and sales orders, ensuring alignment with client expectations.
• Work with technical design and sales engineers to propose technical solutions to industrial customers and give presentations to customers and stakeholders .
• Visit industrial sites to review existing installation and provide technical recommendations for improvement in both performance and optimization.
• Coordinated internal resources to support the fulfillment of request for quotes (RFQs) and ensure timely provision of necessary information.
• Assessed technical data through analytical skills to enhance customer service experience.
• Executed targeted outreach initiatives to identify and engage new business prospects, enhancing overall sales pipeline.
• Develop a channel of communication amongst an established sales network that maintains contact with the customers and sales channel representatives.
• Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
• Generated new leads through research, IRR and attending industry events.
• Provided technical troubleshooting and problem solving for clients with installed equipment or system issues. Including technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
• Designed and delivered technical presentations to clients, showcasing product capabilities and solutions.
• Streamlined communication between engineering and sales departments to improve project turnaround times.
• Oversaw vendor relationships, negotiating contracts to maximize value,

• Sales Manager duties
• Expand BWT's presence in Florida and Puerto Rico through proactive sales activities and daily client interactions.
• Participate in sales and marketing events to support business growth.
• Conduct market analyses to build and maintain a comprehensive customer database.
• Foster strong client relationships by organizing presentations and webinars, conducting seminars, and participating in client meetings and prospects to showcase solutions and capabilities.
• Drive sales strategies for pharmaceutical equipment, focusing on revenue growth and increased market share through strategic account management and tailored product demonstrations.
• Analyze market data to identify and capitalize on growth opportunities.
• Sales Operations and Tools Development
• Contribute to the development and implementation of CRM to support the sales team and enhance operational efficiency.
• Collaborate with the sales team to improve communication, performance, and efficiency through the creation and refinement of internal tools and standards.
• Application and Proposal Management
• Review customer inquiries and requests for quotations (RFQs) to assess requirements and feasibility.
• Develop detailed technical and commercial proposals, including cost estimates and budgets.
• Prepare technical documentation such as Block Flow Diagrams (BFDs) and Process Flow Diagrams (PFDs).
• Work closely with the sales team to provide daily technical support and ensure accurate and efficient proposal preparation.
• REMOTE

• Project Management and Execution
• Developed and launched projects, ensuring effective cost management and performance monitoring.
• Modified and directed project plans to align with organizational goals and priorities.
• Controlled project costs while achieving critical milestones and deliverables.
• Stakeholder and Vendor Relations
• Cultivated strong relationships with vendors to foster positive and productive collaborations.
• Managed internal personnel, contractors, and vendors to ensure seamless project execution.
• Technical Analysis and Planning
• Delivered precise and detailed quantity take-offs based on project drawings and technical specifications.
• Scheduled and facilitated meetings with project stakeholders to address deliverables, timelines, and potential conflicts, ensuring alignment and resolution.

• Project Estimation and Initiation
• Estimated and initiated projects by thoroughly reviewing technical requirements and managing costs, schedules, and performance metrics.
• Identified project plans and technical resources needed to achieve goals and objectives, ensuring realistic timelines and budgets.
• Cost Management and Methodology Development
• Provided accurate and detailed quantity take-offs based on project drawings and technical specifications.
• Comprehensive Project Management
• Oversaw all phases of multiple projects, from procurement through commissioning, ensuring successful execution and delivery.
• Customer Relationship Management
• Built and sustained strong, profitable relationships with customers through consistent follow-ups and regular communication via phone and email.

• Research and Experimental Analysis
• Conducted GC/MS experiments and research over one year to assess hydroponic plant growth, meticulously documenting all findings.
• Planned, modified, and executed research techniques, procedures, and tests to ensure accurate and reliable outcomes.
• Data Analysis and Validation
• Performed statistical, qualitative, and quantitative analyses to support research objectives.
• Validated incoming data to ensure accuracy and integrity while independently resolving discrepancies.
• Reporting and Knowledge Dissemination
• Prepared materials for reports, presentations, and submissions to peer-reviewed journal publications, contributing to the dissemination of research findings.