Accomplished healthcare professional with experience at St Mary’s Hospital, excelling in patient care and medication administration. Proven ability to enhance team collaboration and ensure HIPAA compliance. Successfully managed office operations, demonstrating exceptional problem-solving and compassionate communication skills. Recognized for improving patient satisfaction by 20% through empathetic support and efficient multitasking.
I would hire,/fire people, I would help train new staff, I ran insurances, made appointments, answered phones, helped with payroll, and just kind of was the eye of the whole office and assisted doctors with their needs.
Vitals, helping patients with daily activities, medications, assisting in surgical procedure procedures.
I would do UA’s on clients, I would do room, searches and person searches. I would do write ups on clients if in trouble for certain situations they put themselves in, but most importantly I was a coach and was there for positive feedback or just somebody there for them to talk about their issues or concerns they may have.