Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Certification
Work Preference
Interests
Hi, I’m

Sarah McConnell

Noblesville,IN
Every problem is a gift—without problems we would not grow.
Tony Robbins
Sarah McConnell

Summary

Dependable Restaurant/Bar employee successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

10
years of professional experience

Work History

Ale Emporium

Manager of Operations
03.2020 - Current

Job overview

  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.

Ale Emporium

Server
03.2020 - Current

Job overview

  • Skills navigating a high volume crowd while maintaining professionalism
  • Being attentive while also making suggestions based off customers needs
  • Being about to be a team player and assistant co-workers when needed

Four Day Ray Brewing

Bartender
05.2018 - 03.2020

Job overview

  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Copper Still

Bartender
09.2015 - 04.2018

Job overview

  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Copper Still

Server
05.2014 - 04.2018

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Northwestern High School
Kokomo, IN

High School Diploma
06.2012

Skills

  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Service prioritization
  • Guest Seating
  • Cash Handling
  • Point of sale operation
  • Guest Relations Management

Accomplishments

  • Completed classes with Google for Digital Marketing and E-commerce
  • Safe-serve
  • ATC Liquor License

Timeline

Manager of Operations

Ale Emporium
03.2020 - Current

Server

Ale Emporium
03.2020 - Current

Bartender

Four Day Ray Brewing
05.2018 - 03.2020

Bartender

Copper Still
09.2015 - 04.2018

Server

Copper Still
05.2014 - 04.2018

Northwestern High School

High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • Licensed ATC Liquor License - 7/2021-6/2024
  • Google Training -Intro to Digital Marketing and E-commerce

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid time off401k match4-day work week

Interests

Grilling out with Family

Travel

Camping/ Hiking

Fishing

Similar Profiles

CREATE PROFILE
Sarah McConnell