Sarah McGimpsey
Orion,IL
Summary
To seek challenging assignment and responsibility with an opportunity for growth and career advancement. Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Photographer
HR Imaging
08.2024 - Current
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
- Selected and set up appropriate props, backdrops, and lighting.
- Utilized various types of camera equipment to capture best possible shots.
Administration Assistant
Ray of Sunshine
02.2024 - Current
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Managed travel arrangements for senior executives by securing flights and making hotel reservations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Treatment Supervisor
New Choices
05.2023 - 01.2024
- Developed and implemented individualized treatment plans for clients.
- Coordinated with insurance companies for prompt processing of claims, ensuring timely reimbursement for services rendered.
- Streamlined communication channels between team members, enhancing overall coordination and efficiency in service delivery.
- Ensured compliance with industry regulations and standards by maintaining accurate documentation of treatments provided.
- Evaluated staff performance regularly, providing constructive feedback aimed at improving overall effectiveness and quality of care.
- Managed caseloads effectively, ensuring timely and appropriate care for all patients.
- Assisted in the development of new programs targeting specific populations or addressing emerging issues within the community.
- Optimized resource allocation to maintain high-quality care while controlling costs.
- Developed strong relationships with patients and their families, fostering trust and open communication.
- Facilitated staff development through ongoing training and performance evaluations, promoting a culture of continuous learning.
- Participated in professional development activities to stay current on industry trends and advancements in the field of addiction treatment.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Spearheaded and implemented new projects to expand scope of engagement.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Mentored and coached staff to improve performance and interactions with residents.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Assisted residents with basic hygiene and healthcare needs.
- Offered learning opportunities to help residents develop important life skills.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Organized entertaining recreational activities for home while staying within $Amount budget.
- Conducted regular staff meetings to communicate updates and gather feedback, fostering collaborative team atmosphere.
Agent Support Specialist
MidAmerican Energy
02.2022 - 05.2023
- Recorded account information to open new customer accounts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Implemented and developed customer service training processes.
- Processed customer adjustments to maintain financial accounts.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Maintained and managed customer files and databases.
CEA Level II
MidAmerican Energy
10.2019 - 02.2022
- Utilizing phone system to provide customer care
- Entering and processing payments into database
- Offering pmt arrangements and implementing them
- Entering EO and Gas trouble calls
- Enter all types of services orders
- Managing multiple computer programs at one time
- Ensuring customers have an excellent experience on the call
Rewards Specialist/Sales
Group O
06.2019 - 09.2019
- Group O
- Utilizing phone system to provide customer care
- Entering and processing rewards into database
- Selling products offered
- Managing multiple computer programs at one time
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Carried out day-to-day duties accurately and efficiently.
Administrative Assistant
JBL Manufacturing
10.2018 - 06.2019
- Assisting HR in day to day tasks
- Orientated new staff
- Transcribing information to the computer
- Make sure all new workers know their position as well as how to operate machinery safely
- Attendance for the whole building
- Daily expense reports for multiple departments
- Executed record filing system to improve document organization and management
Floor Nurse Supervisor
Manor Care Health Services
01.2017 - 05.2018
- Leading the other staff as I ensured that my PT load received their medications, treatments, and cares in a timely manner
- Ensured that the patient’s needs are met in every way
- Calling physicians to obtain orders
- Assisted with admissions, appointments, transfers and discharges
- Computer charting
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Administered controlled narcotics, monitored IVs and performed catheterizations
- Obtained biological specimens for ordered tests and prepared for laboratory transport
Inservice Director and 2nd Shift Supervisor
Kahl Home
03.2016 - 01.2017
- Trained all new staff
- Completed monthly in-service’s for all new employees
- Kept records of employee’s vaccinations
- Worked the floor as a Floor Nurse ensuring that patient’s needs are being met
- Ensured that the building was fully staffed and found replacements for call off’s
- Computer charting every detail
Management Restorative Nurse
Riverwood Nursing Home
10.2014 - 03.2016
- Management and restorative nurse
- Created and implemented a Restorative program
- In charge of In-service for the whole building
- Disciplined staff when needed
- Nursing
- Leadership
- HR
- Communication
- Safety
- Received and processed stock into inventory management system.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Train Abuse Of the Older Adult State of Iowa -
Associate of Science -
Blackhawk College
Moline, IL05.2007
Skills
- Adaptability and Flexibility
- Patient Care Assessment
- Clear Patient Communication
- Nursing Staff Supervision
- Nursing Ethics
- Patient Admission
- Medication Administration
- Wound Management
- Accurate Documentation
- Patient Examination
- Monitoring Vital Signs
- Patient Condition Monitoring
- Scheduling appointments
- Telephone reception
- Spreadsheet tracking
- Document retrieval
- Attendance records preparation
- Administrative operations
- Office equipment
- Inventory supplies
- Microsoft Excel
- Scheduling and calendar management
- Database entry
- Professional and mature
- Microsoft Word
- Customer and client relations
- Excel spreadsheets
- Training and coaching
- Resourceful
- Transcription and dictation
- Supervising staff
- Back office operations
- Typing proficiency
- Self-starter
Timeline
Photographer
HR Imaging
08.2024 - Current
Administration Assistant
Ray of Sunshine
02.2024 - Current
Treatment Supervisor
New Choices
05.2023 - 01.2024
Agent Support Specialist
MidAmerican Energy
02.2022 - 05.2023
CEA Level II
MidAmerican Energy
10.2019 - 02.2022
Rewards Specialist/Sales
Group O
06.2019 - 09.2019
Administrative Assistant
JBL Manufacturing
10.2018 - 06.2019
Floor Nurse Supervisor
Manor Care Health Services
01.2017 - 05.2018
Inservice Director and 2nd Shift Supervisor
Kahl Home
03.2016 - 01.2017
Management Restorative Nurse
Riverwood Nursing Home
10.2014 - 03.2016
Train Abuse Of the Older Adult State of Iowa -
Associate of Science -
Blackhawk College
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