Sarah Michelle Caro
Montgomery,AL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills accurately and efficiently to be used to contribute to an organization's growth and profitability.
Overview
17
17
years of professional experience
Work History
Rural Carrier Assistant (RCA)
USPS – Rural Carrier
Montgomery, AL
10.2016 - Current
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sort and bundle incoming mail, placing special focus on areas that they need to be delivered to
- Well-versed in communicating with customers to provide them with special instructions regarding their deliveries
- Signed and received mail with signature requirements upon delivery and loading.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Cashier
MWR Bowling Alley
Fort Rucker, Alabama
08.2009 - 05.2016
- Greeted and helped customers complete bowling and bingo purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes
- Worked with transactions in excess of $200,000 daily
- Maintained accounting ledgers by posting and reconciling account transactions
- At end of shift, turn in all sales and money transactions during shift
Group Reservation Coordinator/Front Desk
IHG Army Hotels/Holiday Inn Express
Fort Rurker, AL
06.2010 - 09.2015
- Directly involved with Government lodging reservations and projections with hotel which had a projected budget of approximately 12 million annually
- Point of contact between US Army Aviation School of Excellence and hotel, while making for Aviation students coming for classes on Ft Rucker
- Grew existing revenue base 2% in 2012, 10% in 2013, and 22% in 2014
- Helped with all IT issues with front and back offices, along with guests
- Check-in/out hotel guest along with taking payments in timely and professional manner
- Cross-trained in accounting; reconciled processed work by verifying entries and comparing system reports to balances.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Associate of Science - Course Work in Respiratory Therapy
George C Wallace Community College
Dothan, AlabamaBachelor of Science - Course Work in General Science
Fort Hays State University
Hays, Kansas05.2023
Skills
- Route Navigation
- Mail-sorting and delivery sequence
- Local area route knowledge
- Registered mail protocols
- Address management system
- Delivery records
- Good Telephone Etiquette
- Active Listening
- Critical Thinking
- Self-Motivated
- Problem-Solving
- Excellent Communication
Timeline
Rural Carrier Assistant (RCA)
USPS – Rural Carrier
10.2016 - Current
Group Reservation Coordinator/Front Desk
IHG Army Hotels/Holiday Inn Express
06.2010 - 09.2015
Cashier
MWR Bowling Alley
08.2009 - 05.2016
Associate of Science - Course Work in Respiratory Therapy
George C Wallace Community College
Bachelor of Science - Course Work in General Science
Fort Hays State University