Sarah Milburn
Bloomfield,KY
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Ernies Tavern
Bloomfield , KY
04.2023 - Current
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Maintained a high level of professionalism when dealing with difficult customers.
- Communicated daily specials to customers.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Processed payments accurately using cash registers or POS systems.
Server
Hometown Pizza in Bloomfield
Bloomfield, KY
08.2021 - Current
- Provided technical assistance to internal staff members related to server usage and operations.
- Monitored system performance to ensure optimal operation of servers.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Provided information about menu selections and made recommendations.
- Motivated staff through acknowledgment of hard work and achievements.
Warehouse Worker
Creation Gardens
Bardstown , KY
08.2022 - 04.2023
- Ensured safety protocols were followed at all times while operating machinery.
- Processed returns of defective merchandise as required.
- Assembled orders according to customer requests.
- Investigated any reported problems regarding shipping errors or damages.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Inspected incoming shipments for damage or discrepancies.
- Organized warehouse space for efficient storage of products.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Associates - Business Administration And Real Estate Managment
Elizabethtown Community And Technical College
Elizabethtown, KY02-2025
High School Diploma -
Nelson County High School
Bardstown, KY05-2023
Skills
- Exceptional customer service
- Animal Care
- Livestock care
- Heavy Machinery Operation
- Livestock Operations
- Livestock Birthing and Insemination
- Stall Cleaning and Disinfecting
- Guest Engagement
- Positive and professional
- Point of Sale (POS) system operations
- Strong Work Ethic
- Effective customer upselling
- Regulatory Compliance
- Price memorization
- Performance Improvement
Affiliations
- Farm Hand
- Traveling
- Cooking
Timeline
Server
Ernies Tavern
04.2023 - Current
Warehouse Worker
Creation Gardens
08.2022 - 04.2023
Server
Hometown Pizza in Bloomfield
08.2021 - Current
Associates - Business Administration And Real Estate Managment
Elizabethtown Community And Technical College
High School Diploma -
Nelson County High School
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