Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Miller

Hope Mills,NC

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

1
1
year of professional experience

Work History

Receptionist

Complete Concept Realty
06.2024 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Fleet Driver

Papa John's Pizza
06.2023 - 05.2024
  • Ensured compliance with transportation regulations by keeping updated on laws, maintaining necessary certifications, and attending training sessions.
  • Participated in regular safety meetings with fleet management and other drivers to discuss ongoing concerns, share experiences, and review updated policies or procedures.
  • Achieved timely deliveries through efficient scheduling, prioritization, and coordination with dispatchers.
  • Trained new drivers on best practices for safe driving techniques, vehicle maintenance procedures, and company policies related to transportation services offered.
  • Increased customer satisfaction by providing professional service, prompt communication, and addressing concerns in a timely manner.
  • Developed strong relationships with clients by delivering exceptional customer service throughout the entire transportation process.
  • Collected money from customers and helped resolve service complaints.
  • Maintained acceptable driving record, current driver's license and applicable endorsements.
  • Reduced operational costs by optimizing routes and utilizing GPS technologies to avoid traffic congestion.
  • Contributed to accident-free driving record through adherence to safety protocols and defensive driving techniques.
  • Drove assigned vehicle to deliver and pick up products.
  • Maintained accurate delivery records with diligent documentation of routes, times, and cargo details.
  • Loaded and unloaded cargo efficiently while ensuring proper handling of materials to prevent damage or loss during transport.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with regular customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.

Education

High School Diploma -

South View High School
Hope Mills, NC
06.2006

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Greeting and Seating Clients
  • File Management
  • Document Management
  • Information Protection
  • Strategic Planning
  • Customer Service
  • Attention to Detail
  • Punctual and Reliable
  • Relationship Building

Languages

American sign language
Limited Working
English
Native or Bilingual

Timeline

Receptionist

Complete Concept Realty
06.2024 - 06.2024

Fleet Driver

Papa John's Pizza
06.2023 - 05.2024

High School Diploma -

South View High School

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Sarah Miller