Sarah Mitchell
Northridge,CA
Summary
Dynamic professional with a proven track record in customer education and product knowledge expertise, notably at Likewise Cannabis. Excelled in creating engaging customer experiences, boosting repeat business through expert product recommendations and outstanding service. Skilled in both sales proficiency and interpersonal communication, fostering trust and loyalty among clientele.
Overview
2
2
years of professional experience
Work History
Lifeguard
RKYMCA
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Swim Instructor
RKYMCA
05.2022 - 08.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Took notes strengths and weaknesses of each child in class to track progress.
Server
The Hilton
01.2021 - 08.2021
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Copper Bar And Grill
01.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Apparel Design And Production
Oklahoma State University
Stillwater, OK05.2026
Skills
- Product Merchandising
- Product Knowledge Expertise
- Sales proficiency
- Creative Thinking
- Customer Service
- Professionalism and Punctuality
Timeline
Lifeguard
RKYMCA
05.2022 - 08.2022
Swim Instructor
RKYMCA
05.2022 - 08.2022
Server
The Hilton
01.2021 - 08.2021
Server
Copper Bar And Grill
01.2021 - 07.2021
Bachelor of Arts - Apparel Design And Production
Oklahoma State University