Sarah Moon
United States
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management and customer relations.
Overview
18
18
years of professional experience
Work History
Owner
Golden Lamplight
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
Business Owner and Massage Therapist
Self Employed
01.2007 - 01.2019
- I have worked in various settings and have maintained my own private practice since completing massage therapy requirements for Washington State
- I did my own medical billing when I was taking insurance
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Massage Therapist / Office Manager
Lanz Medical Massage
01.2011 - 01.2015
- At Lanz Medical Massage I worked as a massage therapist then as an office manager
- Duties included managing therapists, assisting in billing, scheduling, filing, and basic reception duties
Education
No Degree - Compassionate Depossession And More
Spirit-Wise
Seattle, WA And OnlineMassage Therapy Certificate - Clinical Massage Therapy
Brian Utting School of Massage
Seattle, WA12-2006
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Facilitating healings for clients
- Facilitating teachings for students and mentees
- Setting and Holding Sacred Space
- My work is 100% remote at this time, held on Zoom
- Moderated a Facebook Group for Healers and organized monthly Zoom meet ups
Timeline
Owner
Golden Lamplight
01.2021 - Current
Massage Therapist / Office Manager
Lanz Medical Massage
01.2011 - 01.2015
Business Owner and Massage Therapist
Self Employed
01.2007 - 01.2019
No Degree - Compassionate Depossession And More
Spirit-Wise
Massage Therapy Certificate - Clinical Massage Therapy
Brian Utting School of Massage
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