Dedicated pharmacy technician with a proven track record in customer service and regulatory compliance. Skilled in inventory management and team collaboration, ensuring enhanced patient care and efficient pharmacy operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Discount Drug Mart Pharmacy
Brunswick, OH
01.2022 - Current
Managed medication inventory, ensuring compliance with regulatory standards and minimizing discrepancies.
Assisted pharmacists in processing prescriptions, verifying accuracy of dosage and patient information.
Managed prescription processing and ensured accuracy in medication dispensing.
Trained new staff on pharmacy protocols and customer service practices.
Prepared and dispensed medications accurately, following pharmacy protocols and safety guidelines.
Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
Pharmacy Technician
CVS Pharmacy
Brunswick, OH
05.2017 - 01.2022
Collaborated with healthcare professionals to resolve medication-related queries.
Maintained inventory levels through regular stock assessments and reordering processes.
Assisted pharmacists in patient consultations, providing clear medication instructions and addressing concerns.
Trained new technicians on operational procedures, enhancing team efficiency and performance.
Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
Cashier
Discount Drug Mart Pharmacy
Brunswick, OH
09.2012 - 05.2017
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through diligent record-keeping.
Handled cash and credit transactions accurately, ensuring balanced registers at end of shifts.
Monitored merchandising, organization and appearance of wholesale and retail counters.
Resolved customer inquiries through effective communication and problem-solving techniques.
Education
High School Diploma -
Brunswick High School
Brunswick
Skills
Attention to detail
Problem-solving skills
Customer service
Insurance billing
Data entry
Medication dispensing
Inventory management
Empathy and patience
Accomplishments
Documented and resolved directions and quantity not matching which led to getting either directions or the quantity corrected.
Achieved getting a medication cheaper and more affordable through effectively helping with getting ask].