SARAH NAJJUKO
Waltham,MA
Summary
Ambitious and self driven to provide exceptional administrative support and customer service. Seeking a Real Estate Paralegal job to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
The Verve Hotel
Natick Ma, MA
06.2021 - Current
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention and established great working ethics
Home Health Aide
Common Wealth Care Givers
Needham, MA
09.2017 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Volunteer
The Right To Immigration
Waltham , MA
08.2021 - 11.2021
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Assisted with interpretation and with incoming and out going calls.
News Reporter
The New Vision
Kampala, Kampala Uganda
11.2014 - 01.2017
- Interviewed individuals from all walks of life and all cultures for breaking news stories.
- Researched and produced daily news reports.
- Presented news by researching, developing and covering field news.
Education
Certificate - Real Estate Law
Blackstone Career Institute
PA03.2022
Certificate - Customer Service Professional
National Customer Service Association
FL Orlando08.2021
Associate of Science - Paralegal Studies
Mass Bay Community College
05.2021
Bachelor of Arts - Journalism, Broadcast
Nkumba University
Kampala Uganda10.2014
Skills
- Invoicing and Billing
- Payment Collection
- Organizational skills
- Reliable
- Leadership
- Friendly, Positive attitude
- Computer skills
- Time Management
- Decision making and Flexible
Accomplishments
Consistently maintained high customer satisfaction ratings
Languages
English
Luganda
Timeline
Volunteer
The Right To Immigration
08.2021 - 11.2021
Front Desk Agent
The Verve Hotel
06.2021 - Current
Home Health Aide
Common Wealth Care Givers
09.2017 - Current
News Reporter
The New Vision
11.2014 - 01.2017
Certificate - Real Estate Law
Blackstone Career Institute
Certificate - Customer Service Professional
National Customer Service Association
Associate of Science - Paralegal Studies
Mass Bay Community College
Bachelor of Arts - Journalism, Broadcast
Nkumba University
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