Sarah Nathaniel
Belleville,Michigan
Summary
Detail-oriented Data Entry & Customer Service Specialist with experience in high-volume data entry, document processing, records verification, customer service, and discrepancy resolution across financial services, healthcare, insurance, retail, and distribution environments. Skilled at processing sensitive information accurately, meeting strict productivity and quality standards, and supporting fast-paced operations with strong documentation, CRM, and Microsoft Office skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Data Entry Clerk
JPMorgan Chase, (Adecco Staffing)
Van Buren/Belleville, MI
03.2026 - Current
- Entered, verified, and updated high-volume data in internal systems while following established procedures and quality requirements..
- Matched and reviewed electronic records and physical documents to ensure information was complete, correct, and properly processed..
- Used computer systems and internal databases to input, track, and manage sensitive information.
- Identified and corrected data discrepancies to support accurate recordkeeping and smooth processing workflows.
- Maintained accuracy, productivity, and confidentiality standards in a structured, fast-paced financial services production environment.
- Met daily productivity and quality goals in a fast-paced, deadline-driven operations environment.
- Maintained confidentiality when handling financial, customer, and business-related documents.
Cashier & Store Associate
Meijer
Belleville, MI
09.2025 - 03.2026
- Processed high-volume customer transactions with strong accuracy using POS systems and handheld store technology.
- Verified and reconciled cash drawer activity, returns, and special requests while resolving discrepancies promptly.
- Selected, packed, tracked, and prepared customer pickup orders accurately to support timely fulfillment.
- Maintained detailed transaction and inventory records while collaborating with team members to meet service standards.
Customer Experience Associate / Data Entry Associate
Conduent
Remote, US
09.2024 - 02.2025
- Processed high volumes of customer inquiries, policy information, and account updates with strong accuracy in a remote environment.
- Utilized CRM database systems to input, verify, and maintain accurate customer records and documentation.
- Identified and resolved discrepancies in customer accounts, supporting data integrity and proper case handling.
- Documented detailed case notes and met strict productivity and quality benchmarks while maintaining service standards.
Warehouse Associate
Amazon
Livonia, MI
06.2024 - 07.2024
- Managed inventory tracking and verification in a high-volume distribution environment using scanning systems and databases.
- Performed quality checks to ensure accurate product records, shipment processing, and data capture.
- Maintained performance standards in a time-sensitive, metrics-driven environment while supporting operational efficiency.
Store Cashier / Customer Service Rep. / Store Manager
Hontin's Tropical Market
Westland, MI
01.2022 - 05.2024
- Processed customer transactions efficiently with strong cash drawer accuracy and balanced registers at the end of shifts.
- Managed inventory tracking, stock levels, ordering, and discrepancy identification to support daily store operations.
- Resolved customer account and transaction discrepancies while maintaining accurate records and positive service experiences.
- Cross-trained in multiple roles and supported team workflow during high-volume shifts.
Education
Associate of Arts - Business Administration
Oakland Community College
MI05-2026
Diploma - undefined
Liberty High School
MO05-2020
Skills
- Data Entry & Verification
- Quality Assurance & Accuracy
- High-Volume Processing
- Document Scanning & Imaging
- Records Matching & Reconciliation
- Database Management & CRM Tools
- Discrepancy Resolution
- Documentation & Record Keeping
- Microsoft Office Proficiency
- Typing Speed 65 WPM
- Multiscreen Software Navigation
- Customer Service & Member Support
- Health Insurance & Benefits Knowledge
- HIPAA Awareness
- Time Management & Deadlines
- Productivity Metrics
- Problem Solving
- Critical Thinking
- Adaptability
- Fast Learner
- Positive Attitude
- Strong Verbal & Interpersonal Skills
Certification
Certified Nursing Assistant (CNA), State Licensed
LANGUAGES
English - Native
Korean - Conversational
Timeline
Seasonal Data Entry Clerk
JPMorgan Chase, (Adecco Staffing)
03.2026 - Current
Cashier & Store Associate
Meijer
09.2025 - 03.2026
Customer Experience Associate / Data Entry Associate
Conduent
09.2024 - 02.2025
Warehouse Associate
Amazon
06.2024 - 07.2024
Store Cashier / Customer Service Rep. / Store Manager
Hontin's Tropical Market
01.2022 - 05.2024
Diploma - undefined
Liberty High School
Associate of Arts - Business Administration
Oakland Community College