Summary
Overview
Work History
Education
Skills
ADDITIONAL EXPERIENCE & ACTIVITIES
Timeline
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Sarah Nwagboli

Branford,Connecticut

Summary

Compassionate and dependable team member with a strong background in fast-paced service environments, dedicated to delivering safe, respectful, and patient-centered experiences. CPR and AED certified, with a growing knowledge of healthcare operations and medical terminology through pre-medical education. Recognized for professionalism, empathy, and strong communication. Eager to support clinical teams through timely patient transport and equipment safety, while upholding values of integrity, accountability, and compassion.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Niu Sushi & Ramen
East Haven, CT
05.2024 - Current
  • Greet and welcome guests, ensuring a comfortable and positive environment.
  • Manage reservations and waitlists using digital tools, mirroring clinical patient-tracking systems.
  • Provide information in a calm, respectful manner, answering questions with clarity, and compassion.
  • Process payments accurately while handling sensitive information confidentially.
  • Support a clean, organized work area in line with hygiene and safety standards.
  • Answered incoming calls, directed them to appropriate personnel and took messages.

Host,Server and Manager Trainee

Local Kitchen And Beer Bar
Branford , CT
04.2021 - 06.2024
  • Delivered prompt and courteous service in high-volume environments while maintaining professionalism and empathy.
  • Handled challenging situations calmly, assisting large groups and resolving guest concerns with care.
  • Took and managed phone and in-person orders, supporting accurate recordkeeping and communication.
  • Trained new team members on protocols, emphasizing attention to safety, cleanliness, and teamwork.
  • Performed equipment and dining area inspections to ensure safety and prevent risk.
  • Maintained a tidy, well-organized work environment in accordance with health guidelines.

Education

Bachelor of Science - Health Science – Pre-Med (Physician Assist

Southern Connecticut State University
New Haven, CT
05-2027

Skills

  • Patient transport support
  • Compassionate communication
  • Medical terminology
  • Time-sensitive multitasking
  • Equipment maintenance and safety
  • Standard precautions and cleanliness
  • Team collaboration and professional conduct
  • Computerized tracking systems
  • Front desk and clerical support
  • Customer service and conflict resolution
  • Listening skills

ADDITIONAL EXPERIENCE & ACTIVITIES

  • Childcare provider with experience supporting young students
  • Youth cheerleading assistant coach, promoting safe and structured physical activity
  • Experience working with diverse populations and maintaining respectful communication
  • Volunteer at the community Clothing Bank

Timeline

Front Desk Receptionist

Niu Sushi & Ramen
05.2024 - Current

Host,Server and Manager Trainee

Local Kitchen And Beer Bar
04.2021 - 06.2024

Bachelor of Science - Health Science – Pre-Med (Physician Assist

Southern Connecticut State University

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