Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah O'Neil

Clifton Park,NY

Summary

Adaptable dispatcher known for strong critical thinking and time management skills. Successfully coordinated transportation schedules while managing high volumes of communication, ready to leverage expertise to enhance operational effectiveness and client satisfaction.

Overview

24
24
years of professional experience

Work History

Dispatcher/Driver

Ballston Spa Central School District
Ballston Spa, NY
08.2023 - Current
  • Coordinated daily transportation schedules for students.
  • Facilitated effective communication among drivers, schools, and parents, enhancing coordination and support for transportation needs.
  • Handled high volume of radio and phone calls, ensuring accurate and timely responses to inquiries.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management.

Volunteer Firefighter/EMT-B

Halfmoon Fire Department
Waterford, NY
02.2020 - Current
  • Completes regular drills to maintain proficiency in technique and physical fitness to handle field challenges.
  • Inspects and maintains firefighting vehicles and equipment.
  • Trained on operating trucks, hose and other equipment to offer support.
  • Writes accurate reports for each fire incident or emergency response.

Membership Chairman 2021-Present

Quartermaster 2022-2024

Treasurer 2022-2024

School Bus Driver

Shenendehowa Central School District
Clifton Park, NY
02.2006 - 12.2023
  • Followed New York State laws and rules established by school district to maintain student safety.
  • Maintained appropriate behaviors on school bus with consistent monitoring and successful conflict resolution.

Outside Sales Representative

Aramsco
Castleton, NY
07.2021 - 05.2023
  • Developed and maintained relationships with clients. fostering loyalty and driving repeat business.
  • Conducted product demonstrations to showcase equipment and supplies, enhancing customer understanding and engagement.
  • Tracked sales activities using CRM software, ensuring precise reporting for strategic decision-making.
  • Negotiated pricing and structured contracts to close sales agreement successfully.

Manager

Auntie Anne's
Saratoga Springs, NY
05.2002 - 02.2006
  • Addressed customer complaints and provided fair and satisfying resolutions for each concern.
  • Managed store sanitation, cleaning and organization to maintain appearance.
  • Hired and trained team members to build a successful team focused on positive customer relations and consistent sales.
  • Developed ambitious sales goals and empowered employees with knowledge and skills to meet target.
  • Managed product inventory, projecting demand for popular items based on reports.

Education

Norwood/Norfolk CSD
Norwood, NY

Skills

  • Client relationship management
  • Ability to work well under pressure
  • Highly Organized
  • Critical Thinking
  • Time and Task Management
  • Decision-making

Timeline

Dispatcher/Driver

Ballston Spa Central School District
08.2023 - Current

Outside Sales Representative

Aramsco
07.2021 - 05.2023

Volunteer Firefighter/EMT-B

Halfmoon Fire Department
02.2020 - Current

School Bus Driver

Shenendehowa Central School District
02.2006 - 12.2023

Manager

Auntie Anne's
05.2002 - 02.2006

Norwood/Norfolk CSD
Sarah O'Neil