Sarah Ortez
Walnut Creek,CA
Summary
Dedicated and recent psychology graduate with a strong academic background and practical experience in legal administration. Proficient in file clerk and reception office responsibilities and eager to apply organizational skills to an administrative assistant role. Ready to contribute positively to strategic growth initiatives.
Overview
8
8
years of professional experience
Work History
File Clerk/Law Office Receptionist
Gagen, McCoy, McMahon Law Firm
Danville, CA
10.2023 - Current
- Managed the front desk with professionalism, addressing client needs with high levels of customer service, scheduling appointments by consulting attorneys and providing courteous assistance to enhance overall client satisfaction.
- Organize incoming documents based on established categories or filing systems and ensure proper sorting of documents according to alphabetical, numerical, or chronological order to verify accuracy and completeness of documents before filing.
- Upheld strict confidentiality standards when scanning and filing sensitive legal documents and information, ensuring compliance with privacy regulations.
Server
Lita
Walnut Creek, CA
01.2022 - 09.2023
- Attentively observed guests to meet and exceed their expectations by paying meticulous attention to detail and enhancing customer satisfaction.
- Demonstrated professional communication skills across diverse environments, efficiently managing tasks during peak hours to create a seamless dining experience.
Fine Dining Server
Il Fornaio
Walnut Creek, CA
01.2021 - 02.2022
- Ensured a smooth and efficient flow of guests in a fast-paced setting through exceptional time management and strong organizational skills.
- Maintained positive relationships with clients, understanding their needs and preferences by using interpersonal skills.
Floral Assisstant
Safeway
Walnut Creek, CA
12.2015 - 05.2018
- Efficiently ordered supplies based on space constraints, budget considerations, sales projections, and current trends, ensuring a well-maintained department.
- Demonstrated clear and effective communication with clients both in person and over the phone, to understand their needs and address concerns with tailored solutions.
Education
Bachelor of Arts - Psychology
Cal State East Bay
05.2023
Associate of Arts - Psychology
Diablo Valley College
06.2021
Timeline
File Clerk/Law Office Receptionist
Gagen, McCoy, McMahon Law Firm
10.2023 - Current
Server
Lita
01.2022 - 09.2023
Fine Dining Server
Il Fornaio
01.2021 - 02.2022
Floral Assisstant
Safeway
12.2015 - 05.2018
Bachelor of Arts - Psychology
Cal State East Bay
Associate of Arts - Psychology
Diablo Valley College
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