Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Ortiz

Rosenberg,TX

Summary

Reliable employee seeking position with a company that offers room to grow and develop my skills. Offering excellent communication and good judgment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Wait Staff Member

Buffalo Wild Wings
06.2023 - 01.2024
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Answered customers' questions, recommended items, and recorded order information.

Retail Sales Associate

Burke's Outlet
07.2022 - 02.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.

Sandwich Artist

Subway
01.2021 - 07.2021
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Education

High School Diploma -

Hastings High School
Houston, TX
05.2022

Skills

  • Order Management
  • Menu Memorization
  • Supply Restocking
  • POS System Operation
  • Food safety understanding
  • Cleanliness and hygiene
  • Active listening
  • Reliability

Certification

  • Licensed Server - Texas TABC handles

Timeline

Wait Staff Member

Buffalo Wild Wings
06.2023 - 01.2024

Retail Sales Associate

Burke's Outlet
07.2022 - 02.2023

Sandwich Artist

Subway
01.2021 - 07.2021

High School Diploma -

Hastings High School

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Sarah Ortiz