Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Osowski

Cincinnati,OH

Summary

Accomplished Bar Manager, Floor Captain and Bartender with a proven track record. Consistently enhances customer satisfaction and loyalty through exceptional service and staff training. Expertise in liquor, beer, and wine. Developed a knack for memorizing menus and fostering a welcoming atmosphere. Demonstrated ability to multitask and maintain professionalism under pressure, significantly improving operational efficiency.

Overview

10
10
years of professional experience

Work History

Bartender/Server

MRBL Steakhouse
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Bar Manager

Royce
09.2022 - 02.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bartender/Server

Red Feather Kitchen
08.2021 - 09.2022
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Server/Captain

Morton`s Steakhouse
02.2015 - 07.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Associate of Science - Marine Biology

Ball State University
Muncie, IN
02-2020

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Menu Memorization
  • Memory retention

Timeline

Bartender/Server

MRBL Steakhouse
10.2023 - Current

Bar Manager

Royce
09.2022 - 02.2023

Bartender/Server

Red Feather Kitchen
08.2021 - 09.2022

Bartender/Server/Captain

Morton`s Steakhouse
02.2015 - 07.2021

Associate of Science - Marine Biology

Ball State University

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Sarah Osowski